Chief of Staff | Sr Executive Coordinator to CHRO
About The Position
SPS Commerce is a leading provider of cloud-based supply chain management solutions, serving a global network of retail trading partners. We foster a collaborative and inclusive work environment where innovation and continuous improvement are highly valued. Join SPS Commerce and be part of a dynamic team that's transforming the global retail supply chain! Position Summary: The Chief of Staff / Executive Assistant enables the CHRO to operate at enterprise scale by managing priorities, preparing leadership engagements, and ensuring operational follow-through across the Human Resources Leadership Team (HRLT). This role combines senior-level executive support, executive operations, board-level coordination, and initiative facilitation. The individual does not act as a decision-maker on behalf of the CHRO, nor replace functional ownership. Instead, this role creates clarity, momentum, and alignment—ensuring work progresses efficiently and leaders stay focused on the highest-impact priorities. This position requires exceptional attention to detail, operational discipline, sound judgment, and the highest level of confidentiality.
Requirements
- 5+ years of experience supporting senior leaders (VP+; C-suite experience strongly preferred)
- Strong executive presence and confidence interacting with senior leaders
- A calm, steady, and solutions-oriented mindset
- Exceptional attention to detail and follow-through
- Impeccable discretion and ability to handle highly confidential information
- Strong executive presence and sound judgment
- Advanced written and verbal communication skills
- Ability to synthesize complex information into clear executive-level outputs
- Operationally disciplined with the ability to manage multiple priorities simultaneously
- Comfortable operating in ambiguity while maintaining structure and momentum
Responsibilities
- Manage a complex, dynamic executive calendar aligned to enterprise priorities, including time protection and sequencing of critical work
- Coordinate domestic and international travel logistics
- Manage expenses and administrative follow-through with accuracy and discretion
- Prepare meeting materials, briefing packets, and pre-reads for internal and external engagements
- Manage inbox triage and draft correspondence on behalf of the CHRO
- Coordinate leadership meetings and executive engagements
- Coordinate scheduling and logistics for Compensation & Talent Committee meetings
- Partner closely with the CEO’s Executive Assistant to ensure alignment of timelines and distribution of materials
- Manage collection, formatting, and finalization of board materials in partnership with HR and Finance stakeholders
- Ensure final materials are reviewed, version-controlled, and distributed in a timely and secure manner
- Maintain meticulous records of meeting dates, materials, and follow-up items
- Operate with absolute discretion and confidentiality regarding executive compensation, succession planning, and sensitive talent matters
- Facilitate the HR Leadership Team (HRLT) operating cadence, including agendas, materials, and follow-ups
- Lead coordination of Quarterly Business Reviews (QBRs), including: Preparing agendas and sequencing content Coordinating pre-reads and presentation materials Capturing notes, decisions, and key discussion themes Tracking action items, owners, and timelines Following up with teams to ensure commitments and deliverables are completed
- Track commitments, decisions, and accountability across HR initiatives
- Maintain visibility into major HR programs, milestones, and dependencies
- Prepare executive-level summaries, narratives, and leadership communications
- Coordinate HR All Hands meetings and team forums, including agenda development, materials, logistics, and follow-up
- Support planning and execution of HRLT offsites, strategy sessions, and leadership planning meetings
- Coordinate team engagement events (e.g., happy hours, recognition events, team dinners) as needed
- Manage logistics, vendor coordination, and budget alignment for leadership and team events
- Support administration and tracking of Employee Resource Group (ERG) budgets
- Partner with ERG leaders to ensure appropriate documentation, expense tracking, and alignment to annual allocations
- Provide visibility and reporting to the CHRO on ERG spend and engagement activities
- Coordinate logistics support for ERG-led events when needed
- Coordinate cross-functional efforts led by HR leaders and partners
- Identify risks, blockers, and interdependencies across initiatives
- Document decisions, outcomes, and next steps to ensure momentum between meetings
- Ensure work progresses between forums and reviews without assuming functional ownership
- Provide real-time situational awareness to the CHRO across people, priorities, and initiatives
- Prepare concise status reporting, dashboards, and executive summaries
- Connect stakeholders appropriately to improve collaboration and decision velocity
- Improve clarity around ownership and accountability without taking ownership
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
