Chief of Staff, Sales Americas

Equinix • Ashburn, VA

5d

About The Position

Who are we? Equinix is the world’s digital infrastructure company®, shortening the path to connectivity to enable the innovations that enrich our work, life and planet. A place where bold ideas are welcomed, human connection is valued, and everyone has the opportunity to shape their future. A career at Equinix means being at the center of shaping what comes next and amplifying customer value through innovation and impact. You’ll work across teams, influence key decisions, and help shape the path forward. You’ll find belonging, purpose, and a team that welcomes you—because when you feel valued, you’re empowered to do your best work. Job Summary The Chief of Staff (CoS) to the SVP, Sales AMER serves as a strategic partner, force‑multiplier, and organizational integrator for the leader of AMER Sales. This role enables the SVP to operate at maximum effectiveness by anticipating needs, driving strategic priorities, orchestrating communication, and ensuring operational excellence across the AMER Sales organization. The CoS works cross‑functionally with Sales, Finance, Operations, Marketing, Strategy, Product, and Executive teams to streamline decision‑making, strengthen organizational alignment, and ensure consistent execution of the SVP’s vision.

Requirements

• 12–15+ years of experience in Sales Operations, Strategy, Program Leadership, Management Consulting, or Executive Support roles
• Proven track record supporting or partnering with an executive‑level leader in a high‑growth, high‑complexity environment
• Strong ability to anticipate needs, connect dots across disparate inputs, and synthesize insights for executive‑level decisions
• Exceptional communication, executive presence, and relationship‑building skills
• Demonstrated ability to lead cross‑functional programs with high business impact
• Bachelor’s degree required

Nice To Haves

• Advanced degree preferred
• Relevant certifications in program management or business operations are a plus

Responsibilities

• Executive Partnership & Strategic Alignment Serve as a trusted advisor and thought partner to the SVP, proactively anticipating needs, identifying gaps, and preparing the SVP for key decisions, meetings, and strategic moments
• Translate the SVP’s priorities into clear operational plans, ensuring organizational alignment and execution
• Monitor business performance, key initiatives, and cross‑functional dependencies; highlight risks and propose recommendations
• Leadership Cadence & Organizational Rhythm Design and manage the operating cadence for AMERS Sales (staff meetings, QBRs, MBRs, forecast cycles, strategic planning, leadership offsites)
• Ensure meetings are strategic and outcomes‑driven by preparing materials, agendas, pre‑reads, and executive briefs
• Manage follow‑up actions and drive accountability across the leadership team
• Strategic Program & Project Management Lead complex, cross‑functional initiatives that advance Sales AMER priorities (e.g., go‑to‑market transformations, productivity programs, forecasting improvements, customer experience initiatives)
• Establish governance models, track progress, mitigate risks, and ensure delivery of high‑visibility programs
• Business Insights & Decision Support Partner closely with Sales Strategy, Operations, and Finance to synthesize insights, analyze performance trends, and recommend actions to support revenue growth and operational efficiency
• Prepare executive‑level presentations, board‑ready content, and data‑backed recommendations
• Communication & Stakeholder Engagement Act as an extension of the SVP’s voice; craft clear, compelling, and consistent communication across the AMER Sales organization
• Represent the SVP in meetings and cross‑functional forums, ensuring alignment and continuity of leadership intent
• Build strong relationships across global functions to enable seamless collaboration and issue resolution
• Organizational Health & Team Effectiveness Support leadership team cohesion through facilitation, culture‑building activities, and ongoing communication practices
• Drive clarity around roles, priorities, decision frameworks, and organizational structure as the business evolves
• Operational Rigor & Business Management Partner with Finance on planning, reporting, budget reviews, and business performance cycles as required
• Oversee operational processes that improve forecasting accuracy, pipeline visibility, and Sales execution discipline

Benefits

• Employee Assistance Program: An Employee Assistance program is available to all employees.
• US Benefits: - Insurance: You may enroll in health, life, disability and voluntary plans that are designed for you and your eligible family members.
• - Retirement: You and Equinix may contribute to a retirement plan to help you plan for your financial future.
• - Paid Time Off (PTO) and Paid Holidays: You will receive an accrued amount of PTO each pay period along with various paid holidays for you to rest and recharge.
• Eligibility requirements apply to some benefits. Benefits are subject to change and may be subject to specific plan or program terms.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level