Chief of Staff- Products & Technology

Premier Healthcare Solutions•Charlotte, NC

10d

About The Position

Premier Inc. is undergoing a multi-year transformation to modernize its platform ecosystem, unify data and intelligence capabilities, and accelerate enterprise value creation. The Chief Solutions Officer (CSO) leads this modernization effort across Product, Technology, Data Science & AI, Platform Engineering, and Member-facing solutions. We are seeking a strategic, execution-focused Chief of Staff (CoS) to partner directly with the CSO and help drive significant transformation initiatives in the healthcare technology sector. This is a high-impact, high-visibility role ideal for a leader with experience in strategy, consulting, digital transformation, enterprise operations, or scaling technology organizations. The Chief of Staff operates as the CSO’s strategic operator — ensuring clarity of priorities, alignment across teams, disciplined execution, and measurable transformation outcomes.

Requirements

Years of Applicable Experience - 12 or more years
Bachelors (Required)
Strong Executive communication and influence skills
Ability to lead complex change initiatives, maintain operational excellence
Excels in driving transformation with clarity and precision
Systems thinking to connect enterprise priorities, strategic clarity to guide decision-making, and agility to adapt to evolving challenges

Nice To Haves

15+ years in transformation, strategy, operations, or consulting, additional Healthcare health tech experience is a plus
Seasoned transformation leader with deep expertise in enterprise-scale change and operational excellence
Familiarity with Databricks and cloud modernization programs, and exposure to private equity-backed transformation models.
Proven ability to lead cross-functional initiatives and drive platform modernization using AI-driven approaches
MBA preferred

Responsibilities

Strategic & Operational Leadership Serve as a trusted partner to the CSO—supporting strategic planning, prioritization, and decision-making. Translate enterprise strategy into actionable plans across Product, Engineering, Data Science/AI, Support, and Platform functions. Drive alignment across General Managers (GMs), cross-functional leaders, and executive teams.
Lead the CSO Operating Model & Governance Design, facilitate, and optimize the operating rhythms for the CSO organization (weekly, monthly, quarterly). Ensure that goals, metrics, and priorities are clear and executed consistently across teams. Partner closely with the Program Management Office (PMO) to run portfolio governance, risk management, and dependency alignment.
Enable Enterprise-Wide Transformation Coordinate cross-functional initiatives tied to Premier’s platform modernization, AI adoption, and data strategy. Identify organizational bottlenecks and implement solutions that accelerate transformation.
Decision Support & Executive Readiness Prepare the CSO for key meetings, executive leadership sessions, board presentations, and strategic discussions. Synthesize complex issues into clear, concise recommendations. Ensure timely, data-driven decisions supported by insights from the Premier Internal Intelligence Platform (PIIP).
Leadership Alignment, Culture & communication Foster alignment across teams by reinforcing clarity, accountability, and high-performance behaviors. Build strong relationships with leaders across Product, Engineering, Data, AI, Support, and Member-facing teams. Lead communication efforts on behalf of the CSO, including transformation updates and stakeholder messaging.
Drive Value Realization & Performance Monitoring Partner with PIIP and PMO to track KPIs, operating metrics, portfolio performance, and transformation impact. Identify risks and opportunities early, and drive cross-functional resolution. Support the CSO in ensuring Premier achieves measurable improvements in platform adoption, execution efficiency, and Member outcomes