Chief of Staff, Operations

Inspiren•Boston, NY

1d•$200,000 - $250,000•Remote

About The Position

The Chief of Staff (CoS) to the COO is a strategic partner and force multiplier who helps translate the company’s operational strategy into execution. This role sits at the center of the organization, driving cross-functional alignment, improving operational rigor, and ensuring the COO’s priorities move forward efficiently and effectively. The ideal candidate is highly organized, analytically strong, trusted by senior leaders, and comfortable operating across the company.

Requirements

Bachelor’s degree, MBA or advanced degree preferred
10+ years of experience in operations, strategy, consulting, or a similar role
Familiarity with OKRs, KPIs, and operational planning framework
Proven experience working closely with senior executives
Experience working in both large companies and start-ups a plus
Ability to manage ambiguity and shifting priorities
Exceptional organization and attention to detail
Influencing skills without direct authority
Calm, reliable presence in high-pressure environment

Nice To Haves

Experience working in both large companies and start-ups a plus

Responsibilities

Strategic and Operational Support: Partner closely with the COO to define, prioritize, and execute goals and initiatives. Translate high-level strategy into actionable plans, milestones, and metrics. Track progress against key initiatives and flag risks or gaps early. Work alongside the CoS to the CEO to move strategic initiatives work forward.
Cross Functional Leadership: Drive alignment across departments (e.g., Operations, Finance, HR, Product, Technology). Lead cross-functional projects and special initiatives on behalf of the COO. Facilitate decision-making by synthesizing data, perspectives, and trade-offs
Operations Management: Manage the COO’s operating cadence (OKRs, KPIs, business reviews, planning cycles). Prepare executive-level presentations, briefing materials, and analyses. Ensure follow-through on decisions made in leadership meetings
Process & Operations Improvements: Identify opportunities to improve operational efficiency, scalability, and clarity. Support implementation of new processes, tools, or governance structures. Promote best practices in execution, communication, and accountability