Chief of Staff, Operation Manager I - Baltimore City Health Department

Baltimore City•Baltimore, MD

About The Position

Welcome to the City of Baltimore! Experience the reward of a fulfilling career and enjoy the added element of excitement in a vibrant, diverse atmosphere. The City of Baltimore offers limitless opportunities to help drive social impact, both on the job and in the community, while serving its citizens. Join us in making Baltimore a great place to live and work. In the City of Baltimore, we hire great people and provide them with the skills and opportunities to grow toward their career aspirations. If you are looking for a career change or interested in learning more, explore our opportunities and benefits programs. We are excited to have you as a part of the City of Baltimore Team! The city offers medical, prescription drug, dental, vision, optional life, AD&D, and FSA plans. This office also supplies wellness programs, support groups, and workshops. You can learn about our benefits here: https://humanresources.baltimorecity.gov/hr-divisions/benefits Job Summary: Operations Manager I encompasses managerial work related to the administration of departmental policy and overseeing or coordinating agency operations. Employees engaged in overseeing or coordinating agency operations are responsible for planning, organizing, implementing, administering and supervising the interpretation and application of agency policies, directives and procedures designed to accomplish the mission of the agency. Work of this class may involve supervising professional and technical support workers. Positions in the Operations Manager series are differentiated based on the following factors: analytics, budget, communications, environmental factors, functional responsibilities, minimum qualifications, policy, relationship building, supervision given, and supervision received.

Requirements

Education: Have a master’s degree in business administration, public administration, management, law, or related field from an accredited college or university.
Experience: Have six years of senior management, policy driven operational responsibilities including three years of experience managing homogeneous functions through subordinate supervisors is required.
Professional certifications may be required.
Knowledge of the principles, practices and procedures of business and public administration.
Knowledge of standard office management methods.
Knowledge of organizational structure, staffing patterns and administrative controls.
Ability to plan, organize, and direct the work of others.
Ability to present recommendations clearly and concisely
Ability to exercise judgment and discretion in applying and interpreting departmental policies, laws, rules, regulations and procedures.
Ability to develop and install program procedures.
Ability to speak and write effectively.
Ability to maintain confidentiality of sensitive information.
Ability to communicate effectively with co-workers, staff of other agencies and the general public.

Responsibilities

planning, organizing, implementing, administering and supervising the interpretation and application of agency policies, directives and procedures designed to accomplish the mission of the agency