Chief of Operations

GD Information Technology•Oklahoma City, OK

5d•Hybrid

About The Position

OPERATIONS SR MANAGER Contribute to the strategic direction of the business and support impactful mission outcomes as an Operations Sr Manager at GDIT. Here, you’ll enable the success of the most critical government missions and the growth of a meaningful career in Administration. MEANINGFUL WORK AND PERSONAL IMPACT As an Operations Sr Manager, the work you’ll do at GDIT will be impactful to the mission of delivering unified communications to the Federal Aviation Administration (FAA). You will play a crucial role in leading all operations. ● Lead/Manage/Support operations in the following services: Sustainment, Implementations, Security, Network, Engineering, Program Management Office and Customer Operations. M anages the day-to-day operations of tasks in assigned program area including technical work, staff supervision, financial and business development activities. Responsible for managing the activities of the assigned business unit, a ligns teams, sets goals, executes initiatives, and improves processes for the specific business units, a nalyzes current processes and workflows to help the organization run efficiently and effectively, a nalyzes budgets for equipment needs of the business, c reate business strategies to achieve business targets, k eeps current with business and economic trends to forecast how the business will need to adapt and change over time. WHAT YOU’LL NEED TO SUCCEED Bring your unified communications expertise and drive for innovation to GDIT. The Operations Sr Manager must have: ● Education: Bachelor of Arts/Bachelor of Science (Experience can substitute education requirement) ● Experience: 9+ years of FAA related experience in voice, video and network operations: 1. Must have experience with operations in a MODERATE security posture specific to FAA administrative systems. 2. Must have a working knowledge of FAA MR processes. 3. Must have a working technical background in operations of the following platforms/systems: Avaya, Juniper, IP Office, 911 systems, Voice Mail, Contact Center, and FAA specific KSN / TEMT. 4. Must have a working knowledge in delivery of systems in a FedRamp environment specific to the FAA. 5. Must have experience in the following FAA operations: WOCC, SOC, NOC, OCC, ROC, ARTCC, FSDO, and ATCs. ● Public Trust (Agency Specific) required. GDIT IS YOUR PLACE At GDIT, the mission is our purpose, and our people are at the center of everything we do. ● Growth: AI-powered career tool that identifies career steps and learning opportunities ● Support: An internal mobility team focused on helping you achieve your career goals ● Rewards: Comprehensive benefits and wellness packages, 401K with company match, and competitive pay and paid time off ● Community: Award-winning culture of innovation and a military-friendly workplace OWN YOUR OPPORTUNITY Explore a career at GDIT and you’ll find endless opportunities to grow alongside colleagues who share your ambition to deliver your best work. The likely salary range for this position is $127,500 - $172,500. This is not, however, a guarantee of compensation or salary. Rather, salary will be set based on experience, geographic location and possibly contractual requirements and could fall outside of this range.

Requirements

Education: Bachelor of Arts/Bachelor of Science (Experience can substitute education requirement)
Experience: 9+ years of FAA related experience in voice, video and network operations
Must have experience with operations in a MODERATE security posture specific to FAA administrative systems.
Must have a working knowledge of FAA MR processes.
Must have a working technical background in operations of the following platforms/systems: Avaya, Juniper, IP Office, 911 systems, Voice Mail, Contact Center, and FAA specific KSN / TEMT.
Must have a working knowledge in delivery of systems in a FedRamp environment specific to the FAA.
Must have experience in the following FAA operations: WOCC, SOC, NOC, OCC, ROC, ARTCC, FSDO, and ATCs.
Public Trust (Agency Specific) required.

Responsibilities

Lead/Manage/Support operations in the following services: Sustainment, Implementations, Security, Network, Engineering, Program Management Office and Customer Operations.
Manages the day-to-day operations of tasks in assigned program area including technical work, staff supervision, financial and business development activities.
Responsible for managing the activities of the assigned business unit, aligns teams, sets goals, executes initiatives, and improves processes for the specific business units
Analyzes current processes and workflows to help the organization run efficiently and effectively
Analyzes budgets for equipment needs of the business
Create business strategies to achieve business targets
Keeps current with business and economic trends to forecast how the business will need to adapt and change over time.

Benefits

Comprehensive benefits and wellness packages
401K with company match
Competitive pay and paid time off
Variety of medical plan options, some with Health Savings Accounts
Dental plan options
Vision plan
401(k) plan offering the ability to contribute both pre and post-tax dollars up to the IRS annual limits and receive a company match
Full flex work weeks where possible
Variety of paid time off plans, including vacation, sick and personal time, holidays, paid parental, military, bereavement and jury duty leave
Short and long-term disability benefits
Life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance