Optum Massachusetts Chief Of Dermatology (Atrius & Reliant)

UnitedHealth Group•Worcester, MA

About The Position

Explore opportunities at Atrius Health, part of the Optum family of businesses. We’re an innovative health care leader and multi-specialty group practice, delivering an effective, connected system of care for adult and pediatric patients at 28 practice locations in eastern Massachusetts. Our entire team of providers (physicians, AP/NPs and ancillary clinicians) works collaboratively with a value-based philosophy within our group practice as well as with hospitals, rehab and nursing facilities. Be part of our vision to transform care and improve lives by building trust, understanding and shared decision-making with every patient. Join us and discover the meaning behind Caring. Connecting. Growing together. Responsible for improving Dermatology care for Optum Massachusetts patients through dynamic leadership and collaboration. Responsible for the management and delivery of care needed to ensure that the department’s patients receive high quality, patient centric and safe care. Is a key member of the clinical leadership team with a focus on both site and/or specialty clinical issues. Coordinates with Chiefs within and across Primary Care, Specialty, and Ancillary departments. Works closely with Nursing leadership and Site management. Ensures that high quality patient care is delivered in a resource efficient manner. Serves as a clinical leader interface between the Specialty Administration and physicians. Works on implementing strategic goals for the Specialty, including development of local Specialty strategies or business development opportunities. Communicates with the departments across Optum Massachusetts to promote understanding and alignment with the strategic goals of the organization, ensuring that department physicians meet organizational benchmarks and standards. Reviews, interprets, prioritizes, and distributes meaningful practice management and clinical quality data, including responsibility for reviewing practice variation metrics and implementing or recommending solutions to identified issues. Is held accountable for achieving identified departmental metrics and is the department leader in setting expectations throughout the department on behaviors related to Care Improvement and Managing for Daily Improvement (MDI). Oversees implementation of organizational or initiatives at the local level. Plans and manages on-going projects within the department. As clinical leader working on behalf of the Specialty Administration, implements cost savings measures (such as OU savings, preferred hospitals) within department as appropriate. Maximizes use of organizational clinical and non-clinical resources including Care Improvement technologies. Drives change within the department using organizational tools such as MDI. Energizes the staff to move toward acceptance of new initiatives. Seeks opportunities to translate initiatives into practical application. Encourages involvement and creativity of clinical and non-clinical staff to achieve objectives. On a local level is responsible for the implementation of Care Improvement (LEAN) initiatives and principles. Demonstrates leadership that creates and fosters a culture of continuous process improvement in the department. Responsible for implementation of standard work within the department. Serves as front line clinician leader responsible for execution of well- articulated organizational goals at local level within the department. Sets appropriate expectations and accountability for meeting organizational goals. Ensures that organizational goals and objectives are well communicated to clinicians to promote understanding and alignment with the strategic goals of the organization. Ensures success of clinician impact on local level, modeling appropriate behaviors for clinicians within the group and mentoring as needed. Models organizational expectations of Service Excellence for clinicians within department of responsibility. Promotes and engages in effective measures to maintain and improve the highest levels of patient satisfaction within the department. When applicable, helps optimize relationships with local hospitals and community providers of care to patients. May work with leadership to manage relationships to ensure patients have access to high quality care, cost effective care from outside sources when needed. Sets agendas and manages local clinical team meetings. Represents department in other specialty and site venues as requested. Attends regular and ad hoc meetings where Specialty or Chief representation is needed. Maintains an active practice at Optum Massachusetts as a clinical provider. Performs other duties as assigned.

Requirements

Licensed in the State of Massachusetts as a Medical Doctor (M.D.), Board Certified.
American Heart Association Basic Life Support (BLS) required.
Advanced Cardiac Life Support (ACLS) may be required based on specialty.

Nice To Haves

Additional degree(s) in business administration, public health or clinical operations desirable.
3+ years of clinical leadership experience

Responsibilities

Improving Dermatology care for Optum Massachusetts patients through dynamic leadership and collaboration.
Identifying cost effective best practices across the state
Identify new technologies
Unify patient and clinician experience
Aid in recruiting
Management and delivery of care needed to ensure that the department’s patients receive high quality, patient centric and safe care.
Key member of the clinical leadership team with a focus on both site and/or specialty clinical issues.
Coordinates with Chiefs within and across Primary Care, Specialty, and Ancillary departments.
Works closely with Nursing leadership and Site management.
Ensures that high quality patient care is delivered in a resource efficient manner.
Serves as a clinical leader interface between the Specialty Administration and physicians.
Works on implementing strategic goals for the Specialty, including development of local Specialty strategies or business development opportunities.
Communicates with the departments across Optum Massachusetts to promote understanding and alignment with the strategic goals of the organization, ensuring that department physicians meet organizational benchmarks and standards.
Reviews, interprets, prioritizes, and distributes meaningful practice management and clinical quality data, including responsibility for reviewing practice variation metrics and implementing or recommending solutions to identified issues.
Is held accountable for achieving identified departmental metrics and is the department leader in setting expectations throughout the department on behaviors related to Care Improvement and Managing for Daily Improvement (MDI).
Oversees implementation of organizational or initiatives at the local level.
Plans and manages on-going projects within the department.
As clinical leader working on behalf of the Specialty Administration, implements cost savings measures (such as OU savings, preferred hospitals) within department as appropriate.
Maximizes use of organizational clinical and non-clinical resources including Care Improvement technologies.
Drives change within the department using organizational tools such as MDI.
Energizes the staff to move toward acceptance of new initiatives.
Seeks opportunities to translate initiatives into practical application.
Encourages involvement and creativity of clinical and non-clinical staff to achieve objectives.
On a local level is responsible for the implementation of Care Improvement (LEAN) initiatives and principles.
Demonstrates leadership that creates and fosters a culture of continuous process improvement in the department.
Responsible for implementation of standard work within the department.
Serves as front line clinician leader responsible for execution of well- articulated organizational goals at local level within the department.
Sets appropriate expectations and accountability for meeting organizational goals.
Ensures that organizational goals and objectives are well communicated to clinicians to promote understanding and alignment with the strategic goals of the organization.
Ensures success of clinician impact on local level, modeling appropriate behaviors for clinicians within the group and mentoring as needed.
Models organizational expectations of Service Excellence for clinicians within department of responsibility.
Promotes and engages in effective measures to maintain and improve the highest levels of patient satisfaction within the department.
When applicable, helps optimize relationships with local hospitals and community providers of care to patients.
May work with leadership to manage relationships to ensure patients have access to high quality care, cost effective care from outside sources when needed.
Sets agendas and manages local clinical team meetings.
Represents department in other specialty and site venues as requested.
Attends regular and ad hoc meetings where Specialty or Chief representation is needed.
Maintains an active practice at Optum Massachusetts as a clinical provider.
Performs other duties as assigned.
Engages staff in formulating effective working relationships within the department.
Promotes a collaborative team-based work environment and manages conflicts that may arise within departments, between departments, and with patients.
Supervises a group of clinical staff and collaborates closely with other clinical and non-clinical staff, including Supervisors and Site Administrators.
Carries out supervisory responsibilities within areas of responsibility in accordance with the organization's policies and applicable laws.
Leads effective recruitment and hiring of new clinicians for the department.
May also consult and advise in the hiring of non-clinical staff.
Ensures that all clinicians within department receive appropriate orientation and mentoring.
Manages day to day clinician performance.
Provides ongoing feedback in a timely manner.
Meets with clinicians regularly throughout year to provide ongoing feedback and management.
Conducts formal annual reviews for department clinicians.
Fosters a positive team environment for clinicians in area of responsibility.
Collaborates with HR in terms of ensuring that all employees maintain and support the Code of Conduct of the larger organization.
Engages with HR for any physician level employee relations issue.
Supports personalized career development for all clinicians in the department throughout their Optum Massachusetts careers.
Serves as facilitator in arranging work and educational opportunities to meet career objectives.
May work with other internal departments as needed.
Ensures adequate clinical office and on-call coverage for the practice.
Assesses local department clinician and non-clinician staffing needs and makes recommendations regarding staffing levels.