Chief Impact Officer

Hope Media Group

About The Position

Hope Media Group is a multi-brand ministry focused on engaging people to love Jesus, serve others, and spread Hope through various media platforms including KSBJ, WayFM, Worship 24/7, Vida Unida, NGEN radio, Way Loud, Way New, Way Back, Gospel 24/7, God Listens Prayer App, and Hope Events. The team environment is described as fun, encouraging, collaborative, engaging, caring, family-oriented, and friendly. The Chief Impact Officer (CIO) is an executive role responsible for maximizing Hope Media Group’s external mission impact by integrating Content, Technology, and Marketing leadership. This position oversees the entire audience experience, translating the ministry's mission into compelling content, scalable platforms, and measurable reach. The CIO is accountable for outcomes related to how effectively HMG reaches, forms, and moves people towards deeper engagement with Jesus and the mission. As a member of the Executive Leadership Team, the CIO complements the CEO, Chief Administrative Officer, and Chief of Donor Engagement, ensuring that Content, Technology, and Marketing function as an integrated system aligned with audience journeys and mission expansion.

Requirements

Bachelor’s degree
Ten or more years of senior leadership experience in media, marketing, content, technology, or mission-driven organizations
Proven experience leading complex, cross-functional teams
Demonstrated success translating vision into scalable systems and measurable outcomes
Exceptional executive presence with strong emotional intelligence & interpersonal skills
Ability to manage highly confidential and sensitive information with discretion
Outstanding written and verbal communication skills with the ability to influence and engage diverse audiences
Strong analytical, critical thinking, and problem-solving abilities
Adept at managing multiple complex priorities in a fast-pact, high-impact environment
Heart for Christian ministry
Strong moral character
Personal relationship with Jesus Christ
Spiritually grounded and working knowledge of scripture
Active member of a Bible believing local church
Demonstrated executive leadership and proven track record of building & scaling high-performing teams
Experience leading within complex or matrixed organizational structures, with the ability to clarify decision rights and accountability
Strong enterprise-level strategic thinking with the ability to translate vision into measurable systems and outcomes
Balanced working knowledge of traditional/mass media and digital marketing tools & platforms
Financial acumen with experience in budgeting, resource allocation, & fiscal stewardship
Strong analytical capability with experience using data to inform growth and revenue strategy
Exceptional interpersonal and influence skills with the ability to build long-term relationships across internal and external stakeholders
Excellent written and oral communication skills
High emotional intelligence and collaborative leadership style
Proactive, innovative mindset with the ability to lead change within a transforming organization
Strong organizational & execution discipline, including cross-functional coordination and prioritization

Nice To Haves

Advanced degree preferred in marketing, communications, ministry, business, technology, or a related field
Experience operating within or leading matrixed organizational structures preferred

Responsibilities

Define and lead enterprise strategy for maximizing external mission impact across all brands and platforms
Translate mission vision into aligned content, platform, and audience growth strategies
Establish clear outcome metrics tied to reach, engagement, and spiritual formation
Identify and pursue scalable growth opportunities across audio, video, live events, publishing, and technology
Partner with the CEO on long-range expansion priorities and investment decisions
Establish enterprise-level alignment across Content, Technology, and Marketing while preserving functional authority within each discipline
Ensure these disciplines operate as an integrated system rather than siloed departments
Own the design and stewardship of the end-to-end audience experience
Ensure content strategy advances mission formation objectives, not merely promotional priorities
Establish and steward brand and communication standards across all platforms and properties
Partner with the Chief of Donor Engagement to align donor-facing communications with enterprise brand strategy, ensuring a unified voice while enabling agile, relationship-driven execution
Leverage research and performance data to inform strategic decisions and resource allocation
Serve as a member of the Executive Leadership Team
Provide direct executive oversight to senior leaders within Content, Technology, and Marketing
Strengthen centralized functional disciplines while preserving distinct brand expression
Oversee budgets and steward resources to align investment with mission priorities
Represent Hope Media Group with board members, partners, donors, and external stakeholders as a senior ministry leader
Committed to a personal relationship with Jesus Christ
Grounded spiritually and biblically literate
Comfortable praying for co-workers in team meetings, leading spoken prayer, and participating in ministry prayer meetings and Bible studies
Live Christian principles defined by the ministry’s Statement of Faith & Biblical Beliefs
Participate in on-air fundraisers and prays for donors as needed
Passion for leveraging the HMG’s media platforms for evangelism and discipleship
Exhibit a strong moral character
Active member of a Bible believing local church
Perform other duties as requested