About The Position

Are you ready to scale a health-tech business that accelerates clinical development and improves patient access? As Chief Growth Officer for our clinical development technology portfolio, you will set the strategy and lead execution to deliver predictable, sustainable growth across enterprise customers in biopharma and healthcare. You will build and lead a high-performance commercial organization spanning Sales, Revenue Operations, Customer Operations, and Marketing. Working shoulder-to-shoulder with product, delivery, and scientific experts, you will translate customer challenges into solutions that matter—eCOA, digital endpoints, AI-driven patient engagement—and turn them into measurable business impact.

Requirements

  • Sales and Growth Leadership: Develop and drive sales strategies which deliver focused customer engagements enabling you and your team to meet and exceed sales targets with scalability and predictable growth. Ensure CRM rigor, forecast accuracy, pipeline hygiene, and dashboards for leading indicators. Provide reports to leadership teams and run weekly pipeline and deal reviews which demonstrate levels of performance and pipeline adaptability.
  • Build the Growth Function: Expand an end‑to‑end growth operating model, hire a high-performance sales team, improve processes, and tooling across Sales, Revenue Operations, Customer Operations, and Marketing. Drive key growth performance metrics, governance, forecasting cadence, and performance management with predictability of success.
  • Enterprise Sales Consulting: Lead an Enterprise Strategy Partner consulting model which proactively identifies high value opportunities meeting specific customer challenges and wins new business. Continue to partner cross functionally with SME consulting teams to expand further growth opportunities in each customer to meet sales targets. Drive strategic account planning, executive engagement, and value based selling.
  • New Customer and Customer Expansion: Support the sales team to identify new study-by-study logos which leverage patient engagement clinical trial study solutions (including eCOA, digital endpoints and AI solutions) and win new business and/or expand current customer base
  • Revenue Ownership: Own bookings, ARR, gross and net retention, and expansion targets; manage performance against sales targets. Establish deal governance, discount guardrails, and executive approvals for strategic opportunities.
  • Sales Enablement: Partner with marketing and commercial operations to develop sales collateral, return on investment/value calculators, competitive positioning, and objection handling. Ensure rigorous enablement on product, compliance, and procurement processes.
  • CrossFunctional Collaboration: Bring voice of customer to Product and Delivery; influence roadmap and deployment readiness. Align with Marketing on ABM, events, and integrated campaigns to drive qualified pipeline.
  • Compliance and Risk Management: Ensure compliant commercial practices for healthcare data and clinical solutions (HIPAA, GDPR, GxP, 21 CFR Part 11) and maintain auditready deal documentation.

Nice To Haves

  • Proven success scaling B2B SaaS or platform businesses in life sciences, clinical development, or health tech, including enterprise-wide deployments
  • Deep understanding of clinical trial operations, including digital health technologies such as eCOA, digital endpoints, eConsent, and AI-driven patient engagement
  • Established executive relationships across biopharma, CROs, and health systems; experience negotiating complex MSAs, data protection, and quality agreements
  • Track record implementing value-based selling and executive storytelling tied to measurable outcomes and value
  • Proficiency in pricing and packaging strategy, revenue forecasting models, and pipeline analytics, proficiency in CRM and sales automation tools
  • Experience leading high-growth, globally distributed teams with a mentoring attitude and a culture of accountability
  • Strong command of regulated environments and privacy/security standards; adept at balancing speed with compliance

Responsibilities

  • Sales and Growth Leadership: Design and drive a scalable go-to-market that delivers focused customer engagement and consistent overachievement against bookings, ARR, retention, and expansion targets. Establish CRM subject area, forecast accuracy, pipeline hygiene, and dashboards that surface leading indicators; run weekly pipeline and deal reviews to ensure pipeline health and momentum.
  • Build the Growth Function: Architect an end-to-end growth operating model. Hire, onboard, and develop a high-performance team; elevate processes and tooling across Sales, Revenue Operations, Customer Operations, and Marketing. Implement governance, forecasting cadence, and performance management to achieve predictable success.
  • Enterprise Sales Consulting: Lead an Enterprise Strategy Partner model that proactively uncovers high-value opportunities aligned to customer needs and wins new business. Orchestrate strategic account planning, executive engagement, and value-based selling; partner with SMEs to expand within existing accounts.
  • New Customer and Customer Expansion: Enable the team to win new study-by-study logos and expand existing relationships using patient engagement clinical trial solutions, including eCOA, digital endpoints, and AI solutions. Guide pursuit strategy, deal shaping, and executive sponsorship.
  • Revenue Ownership: Own bookings, ARR, gross and net retention, and expansion outcomes. Establish deal governance, discount guardrails, and executive approval paths for strategic opportunities; manage performance against targets with precision.
  • Sales Enablement: Partner with Marketing and Commercial Operations to deliver compelling collateral, return on investment and value calculators, competitive positioning, and objection handling guides. Ensure rigorous enablement on product, compliance, and procurement processes.
  • Cross-Functional Teamwork: Bring the voice of the customer to Product and Delivery to influence roadmap, scalability, and deployment readiness. Align with Marketing on ABM, events, and integrated campaigns to build qualified pipeline.
  • Compliance and Risk Management: Ensure compliant commercial practices for healthcare data and clinical solutions across HIPAA, GDPR, GxP, and 21 CFR Part 11. Maintain audit-ready deal documentation and promote a culture of risk awareness.

Benefits

  • qualified retirement program [401(k) plan]
  • paid vacation and holidays
  • paid leaves
  • health benefits including medical, prescription drug, dental, and vision coverage

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What This Job Offers

Job Type

Full-time

Career Level

Executive

Education Level

No Education Listed

Number of Employees

5,001-10,000 employees

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