Chief Creative Strategy Officer (CSO)
About The Position
The City of Philadelphia’s Office of Innovation and Technology (OIT) is seeking a visionary, hands-on creative leader to serve as Chief Creative Strategy Officer. This role blends creative direction, digital media production, communications leadership, and equity-driven storytelling to reimagine how the City connects with residents. This executive will be responsible for transforming Channel 64 into a modern, compelling civic media platform; leading video, production, and creative strategy across OIT; managing the Digital Equity team; and overseeing communications to ensure Philadelphia’s innovation work is visible, human-centered, and impactful. This is not a traditional strategy role. It is a builder role for someone who understands video production, content ecosystems, creative storytelling, and digital-first strategy, and who can translate complex technology and equity initiatives into accessible, engaging narratives for residents.
Requirements
- Bachelor’s degree in Communications, Media Production, Film, Journalism, Creative Strategy, Public Administration, or a related field; advanced degree preferred.
- Minimum of 10 years of experience leading creative, media, communications, or digital strategy work, with at least 5 years in a senior leadership role.
- Demonstrated experience overseeing video production, broadcast or digital media, and creative teams.
- Deep understanding of video production, storytelling, and modern content ecosystems.
- Strong creative vision paired with the ability to execute and manage complex projects.
- Excellent communicator who can translate technical or policy topics into accessible narratives.
- Collaborative leader who balances creative freedom with accountability and structure.
- Comfort operating in ambiguity and building new systems, platforms, and approaches from the ground up.
- Strong commitment to public service, equity, and resident-centered design.
Nice To Haves
- Experience working in government, public sector, nonprofit, or mission-driven organizations strongly preferred.
Responsibilities
- Creative & Content Strategy Leadership
- Channel 64 & Video Production
- Communications & Public Narrative
- Digital Equity Leadership
- Team Leadership & Creative Culture
- Strategic Partnerships & Innovation
- Data-Informed Creative Strategy
Benefits
- Public Service Loan Forgiveness Program qualified employer
- 25% tuition discount program for City employees (and sometimes spouses and dependents as well) in partnership with area colleges and universities
- Comprehensive health coverage for employees and their eligible dependents
- wellness program offers eligibility into the discounted medical plan
- Employees receive paid vacation, sick leave, and holidays
- Generous retirement savings options are available
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What This Job Offers
Job Type
Full-time
Career Level
Executive
