About The Position

We are seeking a visionary Chief Compliance Officer to lead our compliance department and safeguard our mission of providing accessible virtual care. The ideal candidate will have a proven track record of performing "compliance discovery" - identifying regulatory gaps in nascent or scaling organizations - and building robust, scalable processes from the ground up. You must possess deep expertise in 50-state telehealth regulations, including provider licensure, remote prescribing, AI, and billing requirements.

Requirements

  • 10+ years in healthcare compliance, with at least 5 years in a leadership role within a Virtual Care/Telehealth environment.
  • An expert in compliance in healthcare organizations, including experience in 50-state telehealth regulations, HIPAA, Stark Law, Anti-Kickback Statute (AKS), and the Ryan Haight Act. You are keeping a pulse on the evolution of AI regulations.
  • An effective communicator who can educate cross-functional teams about compliance requirements and ensure the development of systems and processes to address compliance

Nice To Haves

  • JD, Master’s in Healthcare Administration (MHA), or equivalent advanced degree preferred.
  • Certification with CHC (Certified in Healthcare Compliance) or CHPC (Certified in Healthcare Privacy Compliance) ideal.

Responsibilities

  • Compliance Discovery & Program Architecture
  • Regulatory Audit: Lead an exhaustive "baseline" audit of clinical and business operations to identify and remediate regulatory vulnerabilities.
  • OIG Alignment: Design and maintain a Corporate Compliance Program rooted in the OIG’s Seven Elements of an Effective Compliance Program.
  • Strategic Roadmap: Develop and execute a multi-year compliance strategy that anticipates the regulatory hurdles of new service lines and geographic expansion.
  • Regulatory Oversight & Signatory Authority
  • Official Signatory: Act as the authorized signatory for all legal compliance documents, including state licensing applications, Medicare/Medicaid enrollments, regulatory filings, and Attestations of Compliance (AoC).
  • 50-State Telehealth Governance: Ensure absolute adherence to varying state laws regarding synchronous/asynchronous care, provider licensure, and "good faith exam" requirements.
  • Prescribing Compliance: Manage key risks associated with remote prescribing including DEA compliance if necessary.
  • Privacy & Security: Serve as the final authority on HIPAA/HITRUST compliance, overseeing data integrity across our platform and third-party integrations.
  • Operational Integration & "Compliance by Design"
  • SOP Governance: Author and enforce a comprehensive library of Standard Operating Procedures (SOPs) and the Corporate Code of Conduct.
  • Product Collaboration: Partner with Product and Engineering to embed "Compliance by Design" into the patient platform, ensuring automated safeguards for clinical workflows.
  • Reporting Infrastructure: Manage the anonymous reporting hotline and lead all formal internal investigations and disclosures.
  • Monitoring, Auditing & Corporate Reporting
  • FWA Prevention: Implement a continuous monitoring system for billing and coding to mitigate Fraud, Waste, and Abuse (FWA) risks.
  • Corporate Governance: Provide quarterly briefings to the leadership on the enterprise risk profile, mitigation progress, and the impact of legislative shifts.
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