Chief Commercial Officer

Lazarus 3D•Philomath, OR

9d•$150,000•Hybrid

About The Position

As Chief Commercial Officer (CCO) / Head of Commercial, you will serve as the executive owner of revenue generation and commercial strategy. Reporting to the CEO, you will build and scale a data-driven commercial engine that delivers predictable Skill-Sure revenue today while architecting the market access strategy to unlock Pre-Sure reimbursement and accelerate growth tomorrow, ensuring alignment between commercial efforts and business objectives. This role combines strategic revenue leadership with hands-on execution—bridging product development, sales operations, strategic partnerships, and market access. You will own all commercial functions including Sales, Business Development & Partnerships, Product Management (commercial roadmap and product-market fit), Customer Success, and Revenue Operations. You will be accountable for revenue targets, pipeline predictability, product positioning & packaging, pricing strategy, partnership economics, customer retention, and creating the commercial infrastructure that enables scale. This role requires translating clinical innovation into commercial value while building the systems, partnerships, and team that make growth repeatable.

Requirements

PhD in Life Sciences, Engineering, or related technical field preferred; demonstrates ability to bridge scientific innovation and commercial application
15-20+ years of progressive commercial and business development leadership
15+ years in medical device, healthcare technology, or life sciences sector required
Demonstrated success in early-stage, high-growth environments (startup or emerging business units)
Direct experience building revenue from <$2M to $5M+ ARR with founder or VP-level accountability
Track record in product commercialization: taking innovations from concept/prototype to market revenue (i.e., NPI)
Proven record of revenue ownership with measurable growth results
Experience building sales processes from scratch: CRM implementation, pipeline discipline, forecasting rigor, sales methodologies
Success establishing Revenue Operations (RevOps) infrastructure and data-driven commercial analytics
Experience managing complex B2B sales with long cycles, multiple stakeholders, and technical/clinical buyers
Deep understanding of B2B medical/surgical market dynamics
Experience with dual-product commercialization (near-term revenue + long-term market creation)
Expertise in product positioning, ICP definition, pricing strategy, and packaging/bundling for revenue optimization
Strong business development acumen: sourcing partnerships, structuring deals, negotiating complex agreements; experience with M&A or licensing
Success recruiting, developing, and leading high-performing commercial teams
Experience building cross-functional alignment between Sales, Marketing, Product, Clinical, and Operations
Ability to scale teams thoughtfully with resource constraints (fractional/contract model experience a plus)
Executive presence and board-level communication skills
Data-driven decision making with strong analytical and financial acumen
Experience with sales methodologies (MEDDICC, Challenger, etc.)
Proficiency with commercial analytics, attribution modeling, customer lifetime value, and cohort analysis
Technical fluency to engage productively with R&D teams and translate technical capabilities into market value
Understanding of medical device commercialization from R&D to market launch
Familiarity with hospital procurement processes and surgical department decision-making
Knowledge of medical device partnerships and OEM/demo program economics
Understanding of clinical research design, IRB processes, and publication strategies
Technical background sufficient to engage with R&D teams and translate product capabilities into commercial values
Expert proficiency with CRM platforms (HubSpot preferred, Salesforce acceptable)
Experience selecting, implementing, and optimizing commercial technology stack
Familiarity with customer success platforms, marketing automation tools, and analytics/BI systems
Comfort with data analysis tools (Excel, Google Sheets, Tableau, Looker, or similar)
Ability to leverage technology to drive efficiency without becoming dependent on perfect systems
Exceptional written and verbal communication skills
Strong presentation skills for executive, board, investor, and clinical audiences
Ability to translate clinical/technical concepts into compelling commercial narratives
High emotional intelligence and ability to build trust across diverse stakeholders
Entrepreneurial mindset with comfort in ambiguity and rapid iteration
Strategic thinking balanced with tactical execution capabilities
Resilience and adaptability in fast-paced, resource-constrained environments
Willingness to travel up to 30% (conferences, customer sites, partner meetings)
Ability to work effectively in hybrid/remote environment with distributed team
Commitment to ethical business practices and compliance with healthcare regulations
CRM platforms: HubSpot (required) or Salesforce
Marketing automation platforms (HubSpot Marketing, Marketo, Pardot, or similar)
Customer success platforms (Gainsight, ChurnZero, or similar)
Analytics and BI tools (Google Analytics, Tableau, Looker, or similar)
Collaboration tools (Slack, Microsoft Teams, Zoom, Google Workspace)
Project management tools (Asana, Monday.com, Jira, or similar)
AI proficient

Nice To Haves

Familiarity with surgical simulation technology and medical training equipment (preferred)
Basic understanding of 3D printing and advanced manufacturing in medical device context
Exposure to surgical environments and OR workflows (beneficial but not required)

Responsibilities

Support our vision and mission: To improve patient surgical outcomes
Revenue Leadership & Business Strategy: Responsible for revenue targets, forecasting, pricing strategy, business planning
Sales Operations & Pipeline Management: Build repeatable sales function, RevOps infrastructure, forecast accuracy
Product Management & Commercialization: Responsible for product-market fit, positioning, partner with R&D for roadmap prioritization
Strategic Partnerships & Business Development: Manage partnership economics, OEM deals, M&A evaluation, licensing
Customer Success & Revenue Expansion: Build expansion playbooks, manage retention metric, health scoring, capture outcomes
Market Access & Pre-Sure Commercialization: Work with VP Pre-Sure on reimbursement strategy, KOL management, research agreements
Cross-Functional Leadership: Collaborate with members of the executive team to build and execute on strategic plan
Proactively promotes positive culture and commitment to customer success
Comply with Lazarus 3D’s Quality System
Perform tasks as assigned by CEO
Embrace company core values.