Chazen Cafe Market/Store Mngr

University of Wisconsin Madison • Madison, WI

13d • $21

About The Position

Join our Wisconsin Union team as a Retail Operations Manager for the Chazen Café. We are looking for an experienced, organized individual to oversee the daily operations of this retail location. Must provide excellent customer service and positive leadership. Responsible for hiring, scheduling, and training, enforcing and coaching operating procedures, ordering and inventory, maintaining store cleanliness and overseeing food safety processes. The position’s current schedule is M-F, 8am - 4pm, shift times may vary depending on opening time of the unit. The position is also required to support pre-scheduled organizational events as assigned, including occasional nights, weekends or holidays.

Requirements

• Experience in retail management, supervision or operations for six months or more
• Knowledge of store operations and customer service standards
• Food and Beverage service knowledge
• Excellent leadership, communication, and organizational skills
• Proficient in Microsoft Office Suite and retail management software
• Serv-safe license currently hold or able to obtain within 3 months of hire
• Able to obtain Seller/server certification within 3 months of hire

Nice To Haves

• Education: High School Diploma / GED - Preferred

Responsibilities

• Audits and maintains retail inventory and completes orders for new products when necessary
• Provides, monitors, and evaluates customer service of retail staff and engages guests by providing information and resolving customer issues and concerns
• Supervises, trains, and/or directs daily operations of staff and a retail facility to adhere to established standards
• Operates and monitors cash handling equipment and related functions; and performs routine financial management activities

Benefits

• $21.41 per hour
• Plus an additional $2.50 per hour for night hours worked (6pm-6am).
• Plus an additional $0.80 per hour for weekend hours worked.
• Plus Time and a half per hour for hours worked on designated legal holidays.
• This position offers a comprehensive benefits package, including generous paid time off, competitively priced health/dental/vision/life insurance, tax-advantaged savings accounts, and participation in the nationally recognized Wisconsin Retirement System (WRS)pension fund.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED