Cafe Supervisor - Wave Hill Cafe

Great Performances•New York, NY

8h•$22

About The Position

From innovative menus and striking design to impeccable service and critical attention to detail, at Great Performances, we weave our mission into all we do. This woman-owned business serving New York City for over four decades has evolved from a waitress staffing agency to the leading catering, events, and hospitality companies in the greater New York area. We provide food services in an array of celebrated New York City cultural institutions including Jazz at Lincoln Center, Brooklyn Museum, Brooklyn Academy of Music, Wave Hill, and The Apollo Theater. We are known for full-service catering and events, corporate workplace dining and amenity programs, and large-scale event and festival production. Great Performances is the nation’s first caterer to own and operate an organic farm, Katchkie Farm, located in Kinderhook, NY. Progressive from the start, we consistently set the pace for industry best practices. We are looking for motivated, talented people to join our team and help us realize our vision, mission, and values in everything we do. If you share our passion and want to make a meaningful impact, we invite you to apply. Our Vision: Building Community to Better Our World Our Mission: Unleash Joy through Genuine Hospitality Our Core Values: Craftsmanship: developing new menus, designs, and moments to deliver engaging experiences to our clients and guests. People: creating fair access, opportunity, and advancement for everyone. Our employees are our greatest asset. Sustainability: upholding and elevating standards for sustainable behavior that support our planet. Collaboration: aligning with our clients’, colleagues’, and community’s visions to execute a successful experience. Doing Good through Food: engaging in action around food access, health and wellness, education, and philanthropy.

Requirements

Must be able to provide valid documentation that you are legally eligible to work in the United States.

Responsibilities

Assist employees in the daily responsibilities of the setup and breakdown of the venue’s service
Monitor checklists for opening and closing responsibilities
Monitors daily health check screening of employees
Conduct pre-shift meetings as needed
Demonstrate GP’s hospitality standards with guests and co-workers
Assists guests with their questions and concerns, providing an answer or solution
Ensure all employees follow the NYC Department of Health guidelines on safety and sanitation
Accurate cash handling and knowledge and management of POS systems
Reporting all discrepancies immediately to the Manager
Maintaining OSHA records and Labor notices
Maintaining attendance/punctuality records for all employees with company computer programs
Complete daily end-of-day manager log, noting concerns or issues with employees, guests, and culinary items
Manages inventory of venue products, food, beverages, supplies
Maintain proper storage of all food and beverage items, practicing the FIFO system
Maintain food temperature logs and refrigeration logs throughout the shift
Maintain that venue signage is accurate
Monitor equipment maintenance, keeping up-to-date inspections
Assist in the communication and execution of internal events
Performs other related duties as assigned by the General Manager