Channel Manager

Arrow Electronics•Indianapolis, IN

2d•Remote

About The Position

The ideal candidate will be responsible for the day-to-day sales support and customer service activities for assigned accounts, territory, or product(s) within the Enterprise Computing Solution (ECS) group of Arrow Electronics. Enterprise Computing Solutions | Arrow ECS NA What You’ll Be Doing: Proactively calling and engaging with existing and new customers to grow sales and develop new business within your assigned territory. Proactively provide product information, and follow-up on quotes to close business for Arrow. Identifies, enables and develops high-potential and non-repeat customers. Determine and understand your partners’ requirements for Arrow product offerings and services. Translate products and promotions into benefits for your customers. Serve as a liaison between Arrow’s internal resources (field sales, engineering, supplier marketing, manufacturing facilities, purchasing and other corporate departments), vendor resources and your customer. Demonstrates a proactive approach and sense of urgency on our customers’ behalf, anticipate our customers’ requirements and communicates efforts in a timely and effective manner. Demand Generation and Customer Opportunity Support: Generate leads and follow-up on leads obtained through suppliers and Arrow internal sources. Qualify prospects, analyze sales potential, and then prioritizes high-return opportunities for further attention/investment. Leverage Arrow and vendor programs and promotions to progress a transaction through the sales cycle. Manage vendor special pricing programs including; submissions for pricing request and any data or program dependencies, tracking requests for approval, logging of all submissions and results, and notification to the customers of any outstanding or expiring requests. Involves other resources (field, brand, engineering, financing, vendor, etc) to address issues.

Requirements

In-depth knowledge and experience selling or working with cloud-based OEMs
Solves complex problems; takes a new perspective using existing solutions
Works independently; receives minimal guidance
Acts as a resource for colleagues with less experience
Uses best practices and knowledge of internal or external business issues to improve products/services or processes
Typically resolves complex problems or problems where precedent may not exist
Often leads the work of project teams; may formally train junior staff
8 years of related experience with a 4-year degree; or 6 years and an advanced degree; or equivalent experience.

Responsibilities

Proactively calling and engaging with existing and new customers to grow sales and develop new business within your assigned territory.
Proactively provide product information, and follow-up on quotes to close business for Arrow.
Identifies, enables and develops high-potential and non-repeat customers.
Determine and understand your partners’ requirements for Arrow product offerings and services.
Translate products and promotions into benefits for your customers.
Serve as a liaison between Arrow’s internal resources (field sales, engineering, supplier marketing, manufacturing facilities, purchasing and other corporate departments), vendor resources and your customer.
Demonstrates a proactive approach and sense of urgency on our customers’ behalf, anticipate our customers’ requirements and communicates efforts in a timely and effective manner.
Generate leads and follow-up on leads obtained through suppliers and Arrow internal sources.
Qualify prospects, analyze sales potential, and then prioritizes high-return opportunities for further attention/investment.
Leverage Arrow and vendor programs and promotions to progress a transaction through the sales cycle.
Manage vendor special pricing programs including; submissions for pricing request and any data or program dependencies, tracking requests for approval, logging of all submissions and results, and notification to the customers of any outstanding or expiring requests.
Involves other resources (field, brand, engineering, financing, vendor, etc) to address issues.