Channel Account Manager

LogicMonitor•Atlanta, GA

37d•Remote

About The Position

We love going to work and think you should too. Our team is dedicated to trust, customer obsession, agility, and striving to be better everyday. These values serve as the foundation of our culture, guiding our actions and driving us towards excellence. We foster a culture of performance and recognition, allowing us to transform growth as we enable our employees to do the best work of their careers. This position is open in Atlanta, GA - with the flexibility to work remotely out of your home office full-time. You'll have easy access to and support from your manager, and frequent video meetings to keep you seamlessly integrated into your team. If you travel to one of our Center of Energy - vibrant locations where our teams connect, collaborate, and innovate - you'll be able to work out of our office spaces while you connect and collaborate with your team. To learn more about life at LogicMonitor, check out our Careers Page. LM Envision, LogicMonitor's leading hybrid observability platform powered by AI, helps modern enterprises gain operational visibility into and predictability across their IT stacks, so they can continue to deliver extraordinary employee and customer experiences. LogicMonitor has a layered approach to intelligence, where AI and Machine Learning is baked into every facet of the LM Envision platform to help IT teams improve efficiency, minimize alert fatigue, proactively predict trends, and maximize enterprise growth and transformation. Our customers love LogicMonitor's ability to bring cloud and traditional IT together into one view, as seen in minimal churn rates, expansion business, and exciting new customer references. In fact, LogicMonitor has received the highest Net Promoter Score of any IT Infrastructure Management provider. LogicMonitor also boasts high employee satisfaction. We have been certified as a Great Place To Work, and named one of BuiltIn's Best Places to Work for the seventh year in a row! As a Channel Account Manager, you'll focus on driving channel-originated business growth while also supporting traditional channel influence and fulfillment business. This is your opportunity to join a company with an outstanding product, strong market fit, and a dynamic, collaborative culture-and make a meaningful impact as we scale. Here's a closer look at this key role: Ownership and responsibility for the channel strategy in the assigned territory Work cross-functionally with Sales/Marketing/Product and others to develop a regional channel sales plan Work alongside the National Partner Managers who own the responsibility of Strategic Partner Plans Identify strong potential partners to add to LogicMonitor's growing partnership network Actively network and call into those potential partners to drive channel originated pipeline velocity and deal progression to the closure Build and maintain pipeline of business through partnership channels in order to exceed revenue quotas Engage with partner sales leaders and partnership managers, enable partner sellers to deliver the LogicMonitor pitch, manage partner pipeline and top of funnel activities, pair partner sellers with LogicMonitor sellers, and facilitate closing deals through partners Measured on Regional metrics, Theatre Goals, Channel Goals Provide accurate channel sales forecasts to the business on a weekly basis

Requirements

Bachelor's Degree or equivalent experience
5+ years channel management experience
Proven track record of consistently exceeding channel sales targets within SaaS, ideally in Observability or related technology industries
Experience using AI tools to enhance productivity, innovation, or problem-solving

Responsibilities

Ownership and responsibility for the channel strategy in the assigned territory
Work cross-functionally with Sales/Marketing/Product and others to develop a regional channel sales plan
Work alongside the National Partner Managers who own the responsibility of Strategic Partner Plans
Identify strong potential partners to add to LogicMonitor's growing partnership network
Actively network and call into those potential partners to drive channel originated pipeline velocity and deal progression to the closure
Build and maintain pipeline of business through partnership channels in order to exceed revenue quotas
Engage with partner sales leaders and partnership managers, enable partner sellers to deliver the LogicMonitor pitch, manage partner pipeline and top of funnel activities, pair partner sellers with LogicMonitor sellers, and facilitate closing deals through partners
Measured on Regional metrics, Theatre Goals, Channel Goals
Provide accurate channel sales forecasts to the business on a weekly basis

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