Level 3 - Change Management Consultant SADA

Insight • Chandler, AZ

8d • Hybrid

About The Position

Insight’s Google Solution Line Change Management team is seeking a highly motivated and experienced Change Management Training Specialist to lead the design, development, and execution of the training and enablement workstream for client change management projects. This role requires a specialist to translate complex technical and process changes into clear, concise, and engaging learning experiences, ensuring successful adoption of solutions, particularly those involving Enterprise AI and Google's AI toolset. The specialist will be a key contributor to the overall project success by managing the full training lifecycle from needs assessment through delivery and evaluation.

Requirements

• Bachelor’s degree in Education, Instructional Design, Organizational Development, Communications, or a related field.
• 3-5 years of proven experience in instructional design, curriculum development, and training delivery, preferably within a technology consulting environment or large enterprise setting.
• Expert-level understanding and application of adult learning principles and modern training methodologies.
• Proven ability to manage the full training lifecycle for complex projects, including needs analysis, design, development, implementation, and evaluation.
• Demonstrated experience with Generative AI and Large Language Models (LLMs), with direct experience in creating training content for tools like Google Gemini Enterprise or similar AI platforms

Responsibilities

• Lead Training Strategy: Design and manage the end-to-end training and enablement strategy for assigned Change Management projects, ensuring alignment with client objectives and project timelines.
• Develop Training Content: Independently develop and update world-class, engaging training materials (e.g., presentations, curriculum outlines, job aids, short instructional videos, and digital learning modules) for technical and non-technical audiences
• Apply Adult Learning Expertise: Ensure all materials and delivery methods adhere to modern adult learning best practices, driving high engagement and knowledge retention among end-users.
• Stakeholder Collaboration: Serve as the primary training Subject Matter Expert (SME), collaborating directly with technical teams, project managers, and client stakeholders to gather requirements and simplify complex technical concepts into accessible training content.

Benefits

• We’re legendary for taking care of you, your family and to help you engage with your local community.
• But what really sets us apart are our core values of Hunger, Heart, and Harmony, which guide everything we do, from building relationships with teammates, partners, and clients to making a positive impact in our communities.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level