Change Management Consultant SADA

InsightChandler, AZ
9d

About The Position

We are seeking a proactive and client-oriented Change Management Consultant to guide our customers through technology transformations, specifically for migrations from Microsoft 365 to Google Workspace. This is a hands-on role where you will be the primary point of contact for smaller projects or lead a specific change management workstream on a larger, more complex enterprise engagement. The ideal candidate is an eager, communicative professional who can effectively engage with end-users and stakeholders to drive successful technology adoption. This role is a critical component of our delivery organization, with a direct impact on customer satisfaction and project success.

Requirements

  • At least 3 years of experience leading the "people side" of change initiatives
  • This includes building change and enablement strategies, leading communications, and designing recommended training plans.
  • Minimum of 3 years of experience working with Google Workspace.
  • 3+ years of experience designing and delivering technology training – via webinar, in-person, or video creation - is highly valued.
  • Experience with client-facing consulting engagements.

Responsibilities

  • Client-Facing Consulting: Act as the primary point of contact for clients, leading them through the envisioning, planning, and delivery of user adoption and change management programs. You will ensure all work products are customized to the client’s specific needs and meet industry standards, leading to high client satisfaction.
  • Deliverable Ownership: You will be responsible for creating, customizing, and templating standard change management deliverables. This includes creating documents such as the Change Impact Analysis and communication templates. It may include delivering end-user training and executing an Champions program.
  • Project Execution: Apply the team’s best practices and templates to help define how technology will shape a client's overall strategy. You will listen to stakeholders to understand the client’s current state and vision for transformation and adoption, and help establish the implementation strategy to maximize the impact of their cloud journey.
  • Team Contribution: Serve as an established contributor within our organization. You will support your colleagues on their projects, helping to drive successful change for our customers.

Benefits

  • We’re legendary for taking care of you, your family and to help you engage with your local community. We want you to enjoy a full, meaningful life and own your career at Insight.
  • But what really sets us apart are our core values of Hunger, Heart, and Harmony, which guide everything we do, from building relationships with teammates, partners, and clients to making a positive impact in our communities.
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