Change Management Program Lead

Omnicom•Jersey City, NJ

About The Position

We are a leading global media organization, home to a diverse portfolio of World Class agencies across creative, media, data, technology, and production. As we evolve our operating model and streamline our enterprise wide vendor ecosystem, we are investing in a dedicated Change Management Lead to ensure the successful adoption of key transformation and vendor related initiatives throughout our network.‑class agencies across creative, media, data, technology, and production. As we evolve our operating model and streamline our enterprise‑wide vendor ecosystem, we are investing in a dedicated related initiatives throughout our network. The Change Management Program Lead will play a critical role in driving organizational readiness, ensuring stakeholder alignment, and supporting smooth transitions for largescale vendor initiatives, process redesigns, and operational improvements. This individual will collaborate closely with agency leadership, functional teams, and third-party partners to ensure changes are clearly understood, effectively communicated, and fully adopted across the enterprise.‑scale vendor initiatives, process redesigns, and operational improvements. This individual will collaborate closely with agency leadership, functional teams, and third‑party partners to ensure changes are clearly understood, effectively communicated, and fully adopted across the enterprise. This role is ideal for a strategic communicator and disciplined thinker who thrives in fast-moving environments and can navigate complexity within a matrixed organization. It requires a seasoned professional with deep experience in change management, strategic planning, and cross functional leadership. Moving environments can navigate complexity within a matrixed organization. The successful candidate will be responsible for developing and executing structured change methodologies that support business and cultural transformation. This includes driving the adoption of new systems, processes, and technologies in alignment with Omnicom Group’s strategic objectives. The Change Management Lead will engage leaders at all levels to ensure seamless execution, integration, and measurable outcomes for enterprise wide initiatives.‑wide initiatives.

Requirements

Bachelor’s degree required, Master's Degree Preferred
Strong analytical skills with proficiency in operational and financial reporting.
7–10 years of experience in change management or organizational transformation, including 3–5 years leading adoption and utilization efforts.
Strong command of change methodologies and stakeholder engagement practices.
Exceptional verbal and written communication skills, with the ability to simplify complex concepts.
Demonstrated ability to manage multiple initiatives concurrently in a fast-paced environment.‑paced environment.
Ability to influence across all levels and navigate ambiguity with confidence.

Nice To Haves

Experience within media, marketing services, consulting / corporate development, or similarly matrixed environments is strongly preferred.

Responsibilities

Partner with executives and senior leadership to assess the impact of major strategic initiatives on people, processes, and technology.
Develop long-term change strategies that maximize resource efficiency and minimize disruption to employees, agents, and advisors.‑term change strategies that maximize resource efficiency and minimize disruption to employees, agents, and advisors.
Lead multi‑faceted change plans for large‑scale, multi‑year initiatives impacting thousands of employees and agency partners.
Coordinate and align multiple project teams to deliver the full change strategy and consolidate efforts into a unified readiness plan.
Provide change leadership for complex operational and technology initiatives to ensure high adoption, sustained behavioral change, and achievement of OKRs.
Collaborate with business leaders and project teams to assess, document, and manage cross initiative dependencies.‑initiative dependencies.
Co-create solutions with stakeholders to address operational or technology challenges arising from new programs or ongoing enhancements.‑create solutions with stakeholders to address operational or technology challenges arising from new programs or ongoing enhancements.
Conduct detailed impact analyses and design mitigation strategies to minimize disruption while maximizing adoption.
Identify emerging risks that could impede successful execution and develop comprehensive readiness plans to support go/no‑go decisions.
Partner with agency and departmental communications teams to develop and refine communication strategies that drive clarity, alignment, and engagement.
Collaborate with internal teams to develop training programs and learning assets that accelerate the adoption of new processes and technologies.
Design, develop, and execute comprehensive change management and communication plans for vendor transitions and enterprise initiatives.
Define core messages, stakeholder engagement strategies, and communication frameworks for adoption across multiple agencies and business units.
Build and maintain stakeholder alignment, including agency leadership, functional owners, and cross disciplinary partners( IT, HR, Media, Non-Media etc.).‑disciplinary partners.
Proactively identify and address risks, resistance points, and organizational impacts.
Develop mitigation strategies and ensure timely escalation and resolution of issues.
Track and report on transition progress, risks, and issues, ensuring leadership visibility into readiness, blockers, and decisions required.
Monitor and report on operational and financial impacts associated with transition and change activities.
Maintain dashboards, status reports, and metrics to support informed decision-making.‑making.
Escalate risks to the Vendor Management Lead and project sponsors and ensure cross functional problem solving to quickly resolve high impact issues.‑functional problem‑solving to quickly resolve high‑impact issues.