Change Management Consultant (ERP Transformations)

Crowe LLP•Atlanta, GA

9d•$74,100 - $147,800

About The Position

As a Change Management Consultant (ERP Transformations), you will lead Organizational Change Management (OCM) workstreams within large-scale ERP and digital transformation initiatives. You will be responsible for driving user adoption, minimizing resistance, and ensuring organizations are prepared to successfully transition to new systems and ways of working. This role combines structured OCM methodologies (e.g., Prosci/ADKAR) with hands-on experience in ERP-enabled business transformation, particularly within Microsoft Dynamics 365 and similar platforms. You will operate as a workstream lead, partnering with client stakeholders across all levels of the organization—from frontline users to executive leadership—while collaborating with functional and technical teams to deliver integrated, business-focused outcomes.

Requirements

3–5+ years of Organizational Change Management experience in a consulting environment.
Demonstrated experience leading OCM workstreams independently.
Experience supporting ERP or large-scale system implementations (Dynamics 365 or similar preferred).
Strong knowledge of OCM methodologies (Prosci/ADKAR strongly preferred).
Experience developing key OCM deliverables, including: Change impact assessments Stakeholder analyses Communication plans Training strategies and materials Adoption metrics and reporting
Experience working alongside functional and technical teams in system implementations.
Familiarity with training tools, LMS platforms, and digital enablement approaches.
Ability to analyze data and measure adoption outcomes.
Strong communication and presentation skills, with experience engaging diverse stakeholder groups, including executive leadership.
Proven ability to manage ambiguity and operate independently within fast-paced environments.
Strong collaboration skills and ability to work across cross-functional teams.
Track record of delivering high-quality work products on time and within scope.
Bachelor’s degree required.

Nice To Haves

Prosci, ACMP, or similar OCM certification preferred.
Master’s degree in Organizational Development, Business, or related field is a plus.

Responsibilities

Lead end-to-end OCM workstreams for ERP and digital transformation initiatives.
Apply structured methodologies (e.g., Prosci ADKAR) to drive adoption and sustain change.
Conduct change impact assessments and stakeholder analyses.
Develop and execute comprehensive change strategies aligned to program objectives.
Design and deliver communication strategies to build awareness, alignment, and ownership.
Engage stakeholders across all levels, including executive leadership, to drive sponsorship and alignment.
Facilitate workshops, leadership sessions, and stakeholder meetings.
Develop and execute training strategies, including role-based training plans and materials.
Ensure end users are equipped with the knowledge and skills needed to succeed in the future state.
Define and track adoption metrics and KPIs to measure change effectiveness.
Identify resistance patterns and implement mitigation strategies.
Use data-driven insights to continuously improve change outcomes.
Collaborate with functional and technical teams to align OCM activities with system design and deployment.
Support ERP implementation efforts (e.g., D365) by embedding change strategies into delivery plans.
Ensure change readiness aligns with key milestones such as testing, deployment, and go-live.
Contribute to the development and refinement of Crowe’s OCM methodology, tools, and accelerators.
Share best practices and reusable assets across engagements.
Support the growth of the OCM capability within Crowe’s consulting practice.