Certified Phlebotomy Lab Technician III

Sutter Health•Burlingame, CA

13h•Onsite

About The Position

This position primarily involves analyzing Laboratory quality control and patient specimens, as well as performing quality assurance tasks related to the analytic phase of Laboratory workflow. The technician will operate, maintain, and troubleshoot Laboratory analyzers for "waived" and "moderate complexity" testing. Key duties include collecting blood specimens, interacting with diverse patients, and handling/processing various specimens for Laboratory testing. The role also requires completing computerized tasks for patient registration, test order entry, specimen collection, receiving, and processing. Basic post-analytic tasks such as distributing reports and storing/retrieving specimens are also part of the job. The technician will provide guidance to phlebotomists and lab assistants to ensure optimal workflow and rapid problem resolution, while adhering to all local, state, and federal regulations, codes, policies, and procedures to ensure privacy and safety in patient care.

Requirements

High School or General Education Diploma (GED)
CPTI-Certified Phlebotomy Technician I (California)
2 years recent relevant experience
Knowledge and practice of standard principles, processes, procedures, and equipment related to Ordering Laboratory testing
Knowledge and practice of standard principles, processes, procedures, and equipment related to Collecting blood specimens
Knowledge and practice of standard principles, processes, procedures, and equipment related to Compassionately and effectively interacting with patients
Knowledge and practice of standard principles, processes, procedures, and equipment related to Handling and processing biological specimens routinely submitted to the Laboratory for analysis
Knowledge and practice of standard principles, processes, procedures, and equipment related to Supporting the performance of waived and moderate complexity testing
Ability to accurately, precisely, and reliably perform job duties and assigned tasks
Ability to organize and prioritize job duties and assigned tasks for completion within expected timeframes
Ability to compassionately and effectively interact with patients of diverse ages, backgrounds, values, beliefs and behaviors
Knowledge of applicable local/state/federal regulations, codes, policies, and procedures aimed at ensuring the privacy and safety of patients
Solid critical thinking in applying knowledge and decision-making
Effective verbal and written communication skills

Responsibilities

Performs duties primarily in support of analyzing Laboratory quality control and patient specimens
Performs quality assurance tasks related to the analytic phase of Laboratory work flow
Operates, maintains and does basic troubleshooting of Laboratory analyzers that perform testing classified as "waived" and "moderate complexity"
Collects blood specimens
Interacts with patients of diverse ages, backgrounds, values, beliefs and behavior
Receives, handles and processes a variety of specimens for Laboratory testing
Completes computerized tasks related to patient registration and/or test order entry, specimen collection, receiving and processing
Performs basic post-analytic tasks, including distributing reports, storing and/or retrieving specimens
Provides guidance to phlebotomists and lab assistants to promote optimal workflow and rapid problem resolution
Adheres to all local/state/federal regulations, codes, policies and procedures to ensure privacy and safety while delivering optimal patient care
Appropriately respond to fluctuations in volume
Appropriately respond to unexpected situations or problems such as equipment or information system failure
Appropriately respond to shift-to-shift hand-offs
Appropriately respond to STAT test orders
Appropriately respond to specimen integrity issues
Regular review of pending logs, priority assignments, etc.
Follow standard practices, processes, and procedures in sequence
Recognize and appropriately escalate complex and unusual deviations, problems, unusual occurrences and unexpected outcomes
Work in a collaborative setting where the communication of current, factual, and relevant work information is required