Certified Phlebotomy Technician Lab Assistant II

Sutter Health•San Francisco, CA

1d•Onsite

About The Position

This position at CPMC-California Pacific Med Center Van Ness involves collecting blood specimens, as well as receiving, handling, and processing specimens for Laboratory testing. The role requires interaction with patients of diverse ages, backgrounds, values, beliefs, and behaviors. Key tasks include receiving, sorting, and accessioning specimens, assigning them to appropriate pre-analytic and analytic workflows, and completing computerized tasks related to patient registration, test order entry, specimen collection, receiving, and processing. The Lab Assistant also performs basic post-analytic tasks such as distributing reports, storing, and retrieving specimens. Quality-related tasks include documentation, maintaining a clean, stocked, and safe work area, monitoring pending work, and escalating priority work. The role involves operating and using basic pre-analytic lab equipment and adhering to all local/state/federal regulations, codes, policies, and procedures to ensure privacy and safety while delivering optimal patient care. Sutter Health values and supports the unique talents and strengths that each employee brings to the organization, empowering them to apply their passion for healing in innovative ways to care for patients and their families.

Requirements

HS Diploma: High School or General Education Diploma (GED) provided prior to start date
CPTI-Certified Phlebotomy Technician I provided prior to start date OR CPT II-Certified Phlebotomy Technician II provided prior to start date
Knowledge and practice of standard principles, processes, procedures, and equipment related to: 1) ordering Laboratory testing, 2) collecting blood specimens, 3) compassionately and effectively interacting with patients, 4) handling and processing biological specimens routinely submitted to the Laboratory for analysis
Ability to accurately, precisely, and reliably perform job duties and assigned tasks
Ability to organize and prioritize job duties and assigned tasks for completion within expected timeframes
Ability to compassionately and effectively interact with patients of diverse ages, backgrounds, values, beliefs and behaviors
Ability to appropriately respond to: 1) fluctuations in volume, 2) unexpected situations or problems such as equipment or IS failure, 3) shift-to-shift hand-offs, 4) STAT test orders, 5) specimen integrity issues, 6) regular review of pending logs, priority assignments, etc.
Ability to follow standard practices, processes, and procedures in sequence
Knowledge of applicable local/state/federal regulations, codes, policies, and procedures aimed at ensuring the privacy and safety of patients
Solid critical thinking in applying knowledge and decision-making
Knowledge of and ability to recognize and appropriately escalate complex and unusual deviations, problems, unusual occurrences and unexpected outcomes
Effective verbal and written communication skills
Ability to work in a collaborative setting where the communication of current, factual, and relevant work information is required

Responsibilities

Collects blood specimens
Receives, handles and processes specimens for Laboratory testing
Interacts with patients of diverse ages, backgrounds, values, beliefs and behavior
Receives, sorts and accessions specimens, assigning to appropriate pre-analytic and analytic workflow
Completes computerized tasks related to patient registration and/or test order entry, specimen collection, receiving and processing
Performs basic post-analytic tasks, including distributing reports, storing and/or retrieving specimens
Completes quality-related tasks such as documentation of work, maintaining a clean, stocked and safe work area, and monitoring pending work, as well as escalating priority work
Operates and/or uses basic pre-analytic lab equipment
Adheres to all local/state/federal regulations, codes, policies and procedures to ensure privacy and safety while delivering optimal patient care