Certified Medical Assistant or LPN - Fertility & Gynecology Care Center

EngageMED•Little Rock, AR

28d

About The Position

We are seeking a detail-oriented and compassionate Medical Assistant or LPN to join our fertility and gynecology practice. This role will support both clinical and administrative functions, with a primary focus on coordinating surgical scheduling, assisting with pre- and post-operative care, securing authorizations, and ensuring accurate financial collections related to surgical procedures. The ideal candidate will have strong organizational skills, excellent communication, and a patient-centered approach.

Requirements

Certification for Medical Assisting or LPN REQUIRED
Knowledge of insurance verification, prior authorization, and medical billing processes.
Strong organizational and multitasking skills.
Excellent interpersonal and communication skills, with a patient-first mindset.
Proficiency with EMR systems

Nice To Haves

Previous experience in OB/GYN, fertility, or surgical scheduling strongly preferred.

Responsibilities

Schedule surgeries in coordination with provider, surgery centers, and hospitals.
Arrange and confirm pre-operative and post-operative appointments for patients.
Obtain prior authorizations from insurance companies for surgeries and procedures.
Communicate with patients regarding surgery details, preparation instructions, and follow-up care.
Pre-collect surgery-related payments and ensure accurate documentation of financial transactions.
Maintain up-to-date records in the electronic medical record (EMR) system.
Collaborate with clinical staff to ensure all pre-op requirements (labs, imaging, clearances) are completed.
Answer patient inquiries and provide support with empathy and professionalism.
Assist providers with general medical assistant duties as needed (rooming patients, vitals, charting, etc.).
Assist with front office duties as needed.
Ensure compliance with HIPAA and practice policies in all patient and insurance interactions.