Certified Medical Assistant (CMA) - Pain Clinic

Duke Careers • Durham, NC

22h • Onsite

About The Position

At Duke Health, we're driven by a commitment to compassionate care that changes the lives of patients, their loved ones, and the greater community. No matter where your talents lie, join us and discover how we can advance health together. Duke University Hospital in Durham, North Carolina, is consistently ranked among the best in the United States. The largest of the four Duke Health hospitals with 1062 patient beds, it features comprehensive diagnostic and therapeutic facilities, including a regional emergency/trauma center, an endo-surgery center, and more. The Pain Clinic at Duke University Hospital seeks to hire a Certified Medical Assistant who will embrace the mission of Advancing Health Together. This position offers a commitment bonus of $7500, with eligibility rules applying. Duke Pain Medicine provides comprehensive, care-coordinated services for patients with acute and chronic pain management conditions. Staff assist with clinic intake, assessment, and support during visits, and provide pre and post procedure care to outpatients who require interventional treatment for various pain conditions. The Certified Medical Assistant (CMA) functions as an integral member of the interdisciplinary healthcare team in providing direct patient care. The CMA performs routine administrative and patient care supportive duties in a Health System medical practice, assisting medical and/or nursing staff in the examination and treatment of patients and ensuring the clinic/office runs smoothly.

Requirements

• High school or GED graduation required
• Certification by AAMA, AMT, NHA-CCMA, NCMA or ARMA required
• BLS required
• Good customer service skills
• Ability to understand and follow oral and written instructions
• Working knowledge of sterile techniques and special procedures that are applicable to work performed
• Working knowledge of procedures and techniques involved in administering routine and special treatments to patients
• Working knowledge of sanitation, personal hygiene and basic health and safety precautions applicable for work in a clinic setting
• Working knowledge of infection control procedures and safety precautions
• Age specific competencies
• Daily clinic preparation process; registration, scheduling, charge posting, order entry
• Able to document and communicate pertinent information
• Ability to establish and maintain effective working relationships with patients and clinic staff
• Typing skills
• Medical terminology
• Ability to independently seek out resources and work collaboratively (for Levels II and III)
• No experience required (for Level I)
• At least 1 year of clinical experience as a Medical Assistant in a clinical setting (for Level II)
• At least 3 years of clinical experience as a Medical Assistant in a clinical setting (for Level III)

Nice To Haves

• Graduation from accredited Medical Assistant program
• Graduation from a medical assistant program accredited by the Commission on Accreditation of Allied Health Education Programs (CAAHEP) or the Accrediting Bureau of Health Education Schools (ABHES)

Responsibilities

• Answer telephones
• Greet patients
• Update and file patient medical records
• Fill out insurance forms
• Handle correspondence
• Schedule appointments
• Arrange for hospital admissions
• Arrange for laboratory services
• Handle billing and bookkeeping
• Assist medical and nursing staff in a variety of tasks
• Taking medical histories and recording vital signs
• Explaining treatment procedures to patients
• Preparing patients for examinations and procedures
• Assisting the physician during the examination and procedures
• Collect and prepare laboratory specimens
• Perform basic laboratory tests on the premises
• Dispose of contaminated supplies
• Sterilize medical instruments
• Promote patient/family understanding of the educational content and his/her involvement in the plan of care, and document in patient record
• Prepare and administer medications as directed by a physician
• Authorize drug refills as directed
• Telephone prescriptions to a pharmacy
• Draw blood
• Prepare patients for x-rays, tests and procedures
• Take electrocardiograms
• Remove sutures/ staples
• Change sterile and non-sterile dressings

Benefits

• Designated as a Magnet organization
• Nurses from each hospital are consistently recognized each year as North Carolina's Great 100 Nurses
• Awarded the American Board of Nursing Specialties Award for Nursing Certification Advocacy for being strong advocates of specialty nursing certification
• Duke University Health System has 6000 + registered nurses
• Quality of Life: Living in the Triangle!
• Relocation Assistance (based on eligibility)
• Commitment bonus of $7500

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 101-250 employees