Certification Service Representative (CSR) Intern

CWB Group

1d•Hybrid

About The Position

At the CWB Group, employees find fulfillment and inspiration through meaningful and purposeful work, with daily opportunities to learn from industry leaders and each other. Joining the CWB Group means becoming part of a diverse, inclusive, and tight-knit team passionate about making a global impact. The CWB Group believes that diversity and inclusion among employees is critical to success, actively recruiting, developing, and retaining talented individuals from a diverse candidate pool. For almost 75 years, employees have been the backbone of the business, driving success and reputation. The company challenges employees to take charge of their careers, providing growth opportunities, tools, and resources to reach their goals. This Certification Service Representative (CSR) Internship is a 10–12-week program designed to offer aspiring professionals, especially those from diverse backgrounds, a meaningful and inclusive learning opportunity. It aims to equip them for a prosperous career in the certification and quality assurance field by providing an extensive and comprehensive learning experience in the CWB certification services department. The role includes hands-on training through visits to companies, Union halls, and CWB accredited test centers to deliver certification services such as welder qualification testing. Interns will also gain exposure to and understanding of various other products and services offered by the CWB Group. Additionally, the intern will receive a free online Level 1 inspector course and the opportunity to take the Level 1 inspector certification exam to earn a visual Level 1 inspector certification. The CWB group strives to create a diverse, fair, and inclusive work environment to be a preferred employer in the industry.

Requirements

Recent Graduates or students currently enrolled in post-secondary welding programs
Bilingualism/proficiency in French and English is mandatory
Knowledge of Welding processes (GMAW, SMAW, FCAW, GTAW)
Familiarity with welding codes and standards
Effective communication skills
Technical Expertise - Ability to read and interpret technical drawings, welding symbols and specifications
Willingness to learn about non-destructive/destructive testing
Strong attention to detail
Strong problem-solving abilities
Effective time management skills
Proficient in computer skills
Must be highly motivated, self-directed, and able to work in a fast-paced environment
Excellent time-management and organizational skills
Flexibility with changing priorities, and the ability to remain focused on meeting targeted timelines
Proficient in Microsoft Office: Outlook, Word, Excel, Power Point
Valid Driver’s License and access to a vehicle is required for this job
Candidate should be a resident of Quebec
Comply with all aspects of the CWB Group OH&S Management System
Use Personal Protective Equipment as required

Nice To Haves

1-3 years relevant experience as Welder or relevant work experience in Welding Industry
Knowledge of skilled trades including apprenticeship

Responsibilities

Conduct welder qualification tests for CWB applicants, certified companies, CWB accredited test centers, and Unions in accordance with the relevant certification standards and CWB internal quality procedures.
Engage in various auditing activities to assist CWB applicants and certified organizations to obtain and uphold the certification requirements.
Engage in conducting procedure qualification tests to assist CWB applicants and certified organizations to obtain and uphold certification.
Engage in the review and acceptance of welding supervisor applicant qualifications to assist CWB applicants and certified organizations to obtain and uphold certification.
Actively participate in other departmental training (e.g., Client Success, CWB Consulting, CWB Registration, CWB Education).
Successful completion of Level I Inspector Program.
Other duties as assigned.