Centralized Workplace Services Specialist

San Manuel Casinos • Highland, CA

6d • Onsite

About The Position

Under the direction of the Manager, Building Services, the Centralized Workplace Services (CWS) Specialist will work as a cooperative team member handling the administrative duties of Centralized Workplace Services. Assists with maintaining the department’s operational logistic needs including managing breakroom and meeting space supply inventories, coordinating service requests, scheduling vendor maintenance, and managing department system forms.

Requirements

• High school diploma and/or GED required.
• Minimum three (3) years of experience in an administrative role required.
• Minimum one (1) year of experience in building services or related role required.
• Proficient in Microsoft Office applications, including Outlook, Excel, Word, and PowerPoint, with intermediate-level expertise.
• Ability to design and produce visually compelling documents and presentations using creative platforms such as Canva, Adobe Creative Suite, and Microsoft Publisher.
• Ability to thrive in fast-paced, professional environments requiring exceptional multitasking and prioritization skills, coupled with strong interpersonal and communication abilities with internal and external clients.
• Ability to coordinate several tasks at once, set priorities and pay attention to details, particularly in documentation and records tracking.
• Ability to apply critical thinking to complex situations for successful resolution.
• Ability to maintain confidentiality by being highly ethical and discreet while handling sensitive information.
• Ability to identify potential issues or opportunities early, ensuring timely and effective solutions.
• Constantly demonstrate a positive attitude, respect for others, and a result-oriented approach.
• Ability to work independently with minimal supervision while effectively collaborating within a team.
• At the discretion of the San Manuel Tribal Gaming Commission, you may be required to obtain and maintain a gaming license.
• Authorized Driver: Role requires operation or driving of Tribe-owned vehicles or driving patron vehicles. A valid driver’s license with an acceptable driving record as determined by the insurance carrier is required.

Nice To Haves

• Reception or clerical experience is preferred.

Responsibilities

• Drives the Centralized Workplace Services (CWS) intake process, including delegation of service tickets, maintaining Service Level Agreement (SLA), triaging complex requests, and managing escalations.
• Manages inventory stock, order supplies as needed and within budgetary guidelines for distribution to off-Reservation administrative offices as necessary. Assigns tickets for restock to the appropriate team.
• Drafts, edits, and distributes formal meeting notes with accuracy and timeliness. Develops and publishes monthly building newsletters, ensuring alignment with enterprise branding and communication standards. Serves as liaison with enterprise communications teams to coordinate building announcements and impact notices.
• Configures and administers the department’s SharePoint site structure, records, and forms; maintains document retention and access controls.
• Executes contract intake-to-approval workflows, validates billing, and maintains budget tracker integrity. Prepares monthly leadership reports, variance analyses, and recommendations.
• Performs other duties as assigned to support the efficient operation of the department.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED