Centralized Accounts Specialist- Private Label (Interim)
About The Position
As a Centralized Accounts Specialist, you are primarily responsible for rent collection, delinquency notices, resident communications, and accounts payable for an assigned group 4-6 conventional and student housing communities within the Cardinal Group portfolio. This role is part of Cardinal Group’s new centralized services team and work may be performed remotely or at our HQ office in Denver, CO. Although your role may be remote and reports to the centralized services leadership team, you will work closely with the onsite team members to provide consistently excellent customer service to our future and current residential customers.
Requirements
- Maintains a consistent level of professional customer service.
- Excellent written communication skills, especially short form for easily digestible with pointed, relevant information
- Demonstrated ability to pay close attention to details and perform tasks with consistent accuracy
- Ability to thrive in a fast-paced environment and manage multiple projects simultaneously.
- Ability to embody the Cardinal Culture and Cardinal Core Values every day.
- High school diploma or GED equivalent is required, a bachelor’s degree preferred
Nice To Haves
- 3 - 5 years of experience in property management
- 1 - 2 years of experience with property-level accounting and resident account management
- Working knowledge of Yardi / Entrata is preferred.
Responsibilities
- Manage the automated issuance of rent reminders and delinquency notices to residents at all assigned communities.
- Initiate phone and email communications with delinquent residents and any co-applicants or guarantors.
- Support future and current residents with ledger discrepancies and the posting/removal of charges at the direction of the Community or Portfolio Manager.
- Provide resources for payment plans and rental assistance programs where applicable.
- Issuance of move-out statements to vacating residents.
- Processing of community accounts payable and accounts receivables, including the posting of all purchase orders and invoices for assigned communities.
- Oversee the vendor credentialing process for new and unregistered vendor through our credentialing platform, OpTechnolgy.
- Submission of expense reclassifications and accruals as directed by property accounting team for monthly financial reporting.
- Assist community teams with lease and charge audits.
- Offer efficient and courteous responses to all resident and community requests.
- Pursue educational opportunities and developmental growth opportunities
- Other responsibilities as assigned or required based on the needs of the business.
- Participates in Cardinal U training as required.
Benefits
- Eligible to participate in the company benefits plan .
- We offer health, vision, dental, and pet insurance.
- We offer a 401(k) retirement plan, student loan assistance, licensing and continuing education reimbursement, parental leave, and housing allowances or gifts.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
1,001-5,000 employees
