Central Station Operator

Stallion•Tempe, AZ

11h•$20•Onsite

About The Position

Are you ready to embark on a thrilling career and save the day with cutting-edge technology? We are actively seeking motivated and customer-focused individuals to join our team of Central Station Operation professionals. In this exciting role, you'll be responsible for the monitoring customer alarm systems and daily customer support interactions. NO EXPERIENCE NECESSARY! We provide comprehensive on-the-job training. Location: 2343 W. University Dr, Ste 106, Tempe, AZ 85281 Hiring for the following Work Shifts: Compensation: $20.00 per hour No tobacco – We are a tobacco-free location, no tobacco within 20 feet of the building What Sets Us Apart: FULL TRAINING: On the job training This job is for all ages 18 and above Those with military experience are encouraged to apply Medical, Dental and Vision Insurance 401k matching PAID TIME OFF If you're ready to take the next step in your training and embrace an exciting opportunity, apply now to become a valued member of our dynamic Central Station Operations Team! Stallion Infrastructure Services is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.

Requirements

Typing speed of 30 wpm
Effective verbal and written communication skills.
Strong desire to learn and grow within a dynamic industry.
Professional appearance and demeanor.
Strong work ethic and attention to detail.
Commitment to providing exceptional customer service.
Strong desire to learn and grow.
Successful completion of a DISA drug test and background screening.

Responsibilities

Monitor and acknowledge video signals and alarms from customers’ video alarm systems (BONUS PAID FOR ARRESTS)
Provide accurate information to the proper authorities by notifying appropriate points of contact of issues that arise i.e., dispatch police or security teams on verified threats and/or suspicious behavior
Use your customer service skills and communication skills to be the superhero customers didn't know they needed
Effectively document customer interactions regarding incidents, account inquiries and service requests