Center Supervisor

RAYUS Radiology•West Palm Beach, FL

7h•Onsite

About The Position

RAYUS Radiology is seeking a Center Supervisor to join their team. The company aims to challenge the status quo by highlighting radiology as a critical first step in diagnosis and proper treatment. As a Center Supervisor, working under the direction of the Center Manager, this role involves assisting in the planning, organizing, and coordination of daily operations. The supervisor will recommend, act as a superuser for implementations, and ensure adherence to imaging-related policies and procedures. Key responsibilities include training patient services and health information representatives, as well as supervising all center staff, including clinical team members. The ultimate goal is to enhance patient and employee satisfaction while improving the efficiency of the center's daily functions. This is a full-time position, requiring 40 hours per week, with shifts from Monday through Friday, 8:00am - 5:00pm. RAYUS is dedicated to delivering clinical excellence across the U.S., driven by a passion for superior service to referring providers and patients, built on brilliant medicine, team, technology, and services to provide the highest level of patient care.

Requirements

Minimum of a High School Diploma
Minimum of three (3) years of related experience, in the healthcare field
Minimum of two (2) years of supervisory experience

Nice To Haves

Associates or Bachelor's degree in related field preferred

Responsibilities

Supervises daily operations of the center; to include working with administrative team, technologists, and Radiologists
Proactively monitoring the optimization of patient flows and cycle time
Work with Center Manager to set goals as needed to meet expectations
Communicates with team to ensure all center goals are clear, understandable, and achievable
Contribute to development or enhancement or operational and recovery procedures, policies, and tools
Advises Center Manager of operational training gaps, staff development issues and other observation and areas or opportunity that may involve training
Provides feedback coaching and training to team members
Maintain daily/monthly employee schedules
Reconcile of daily revenue cycle patient collection, document, and maintain journal entries
Effectively manage multiple projects and tasks
Assist in the continual development of RAYUS' systems and processes
Attends administrative meetings and participates in committees as requested
Maintain strict confidentiality of PHI in adherence and compliance to HIPAA regulations
Maintain and upkept reception and patient waiting area(s) such as cleanliness, sanitation, literature organization and beverage supply
Uphold the RAYUS Values