Center of Excellence Program Manager
About The Position
At CleanSlate Centers, we are committed to transforming lives through evidence-based addiction treatment. Our Centers of Excellence (COE) Care Management Team plays a critical role in helping patients overcome barriers, connect with vital services, and find hope in recovery. As the COE Program Manager, you will lead a passionate team that brings peer recovery support and care coordination directly into communities—building bridges to recovery and empowering lives. The COE Program Manager oversees the day-to-day operations of our Centers of Excellence program. In this leadership role, you will guide, train, and support a team of Certified Recovery Specialists and Care Coordinators while promoting the integration of recovery support services into the patient experience across CleanSlate centers. This is a dynamic, hands-on role ideal for someone who thrives in collaborative environments and is committed to advancing recovery services in behavioral healthcare.
Requirements
- Bachelor’s degree in Human Services or a related field (Chemical Dependency, Social Work, Counseling, Psychology preferred)
- 3+ years of experience in a human services or substance use treatment setting, including supervision and program planning
- Active Certified Recovery Specialist Supervisor (CRSS) Certification required
- Knowledge of community resources, referral networks, and peer support integration
- Excellent communication, organizational, and leadership skills
- Ability to manage multiple priorities, provide clear supervision, and work independently
- Valid driver's license and ability to travel between sites as needed
Nice To Haves
- Experience in case management or care coordination strongly preferred
Responsibilities
- Manage the COE Care Management Team, providing regular supervision, guidance, and development opportunities
- Ensure seamless coordination between patients, staff, and community partners for effective recovery support
- Facilitate team learning through quarterly COE collaboratives and customized training sessions
- Monitor and audit documentation and program data to ensure compliance and drive quality improvement
- Serve as a liaison between COE staff, Center Managers, and Center Medical Directors
- Support integration of behavioral health and recovery support services into all aspects of patient care
- Provide on-call support as needed to Certified Recovery Specialists
- Champion a culture of shared learning, collaboration, and continuous improvement
- Maintain alignment with regulatory standards, payer expectations, and organizational protocols
Benefits
- Monday–Friday schedule – no weekends or major holidays
- Generous PTO, floating holiday, and paid company holidays
- Medical, dental, and vision benefits + 401(k) with company match
- Company-paid life and disability insurance
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Number of Employees
501-1,000 employees
