Central Billing Office (CBO) Director - Remote
About The Position
The CBO Director, Billing and Collections Operations is a senior revenue cycle management (RCM) leadership position responsible for the strategic direction and operational execution of all Blue Cloud centralized billing office (CBO) functions, including coding, billing, collections, and payment posting. This role ensures maximum and timely reimbursement for services rendered across the Blue Cloud enterprise by optimizing processes, managing vendor relationships, and leading a high-performing, data-driven RCM operations team. The Director will be a key player in driving financial health and efficiency for a high-growth, multi-site organization. This is a full-time, remote role.
Requirements
- Bachelor's degree in Business Administration, Healthcare Administration, Finance, or a related field (Master's preferred).
- Minimum of 7-10 years of progressive RCM leadership experience, with at least 5 years managing multiple functional areas (billing, collections, coding) in an ASC, multi-site physician group, or hospital setting.
- Strong knowledge of ASC coding, billing and reimbursement methodologies. Demonstrated• Strong knowledge of ASC coding, billing and reimbursement methodologies. Demonstrated expertise in dental and multi-specialty is preferred.
- Demonstrated utilization and optimization of workflows, functionality and reporting in EMR and PAS solutions (e.g., Epic, Cerner, Allscripts, HST Pathways, SIS Complete). Experience leveraging Open Dental is a plus.
- Proficiency in Microsoft Excel, Power BI, and data analysis tools and demonstrated ability to develop executive-facing work products that outline performance, risk, and opportunities to optimize revenue and payment capture.
- Excellent problem-solving, leadership, and communication skills.
- Ability to manage multiple priorities in a fast-paced environment.
- Must maintain strict confidentiality in accordance with HIPAA and company policies.
- Ensure all revenue cycle activities align with federal and state compliance regulations
Nice To Haves
- Dental/Oral Surgery experience is a significant plus.
- HFMA's Certified Revenue Cycle Representative (CRCR), Certified Professional Biller (CPB), or Certified Professional Coder (CPC) preferred.
- Experience leveraging Open Dental is a plus.
Responsibilities
- Develop and implement RCM strategies, polices, and procedures to ensure best-in-class RCM performance
- Directly oversee the day-to-day operations of coding, billing, collections and payment posting teams
- Work closely with internal payer relations and insurance payer reps to ensure proper contracted rates are captures and billed appropriately
- Ensure Blue Cloud is capturing revenue and billing in adherence to federal, state, and payer-specific regulations and lead internal audits to maintain compliance
- Develop, analyze, and manage key revenue cycle performance and staff productivity metrics
- Process Improvement
- Team Development
- Growth Partnership
Benefits
- Work with a passionate, dedicated, and talented team in a growing organization committed to doing good
- Health insurance, Flexible Spending and Health Savings Accounts, disability coverage and additional voluntary plans
- 401k plan, including company match
- Paid Time Off
- No on call, no holidays, no weekends
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Industry
Hospitals
Number of Employees
501-1,000 employees
