CATERING TO YOU ASSOCIATE (FULL TIME)
About The Position
Responsible for patient food service on assigned units, including menu selections, tray assembly, tray delivery and pick-up, special requests, and in-between food delivery. This role involves communicating with nursing departments, clinical dieticians, and other personnel to ensure excellent patient services. The associate will introduce the "Catering to You" program to new patients using scripted methods and take patient menu selections, offering alternatives as allowed by prescribed diets and patient preferences. Compliance with regulatory agency standards, facility confidentiality, and patient's rights policies is essential. The position also requires adherence to Hazard Analysis Critical Control Point (HACCP) guidelines for food handling and cleaning, as well as facility and department infection control policies.
Requirements
- Previous patient care and hospitality experience is required.
Responsibilities
- Communicates with nursing departments, clinical dieticians and other personnel to provide excellent patient services.
- Introduces the "Catering to You" program following scripted methods to new patients.
- Takes patient menu selections prior to meals and offers alternatives to menu as allowed on prescribed diet in accordance with food allergies and sensitivities, cultural, ethnic and religious preferences.
- Assembles trays according to patient menu on tray ticket and retrieves trays from patients' rooms.
- Complies with regulator agency standards, including federal, state, and JCAHO.
- Adheres to facility confidentiality and patient's rights policy as outlined in the facility's HIPPA policies and procedures.
- Follows Hazard Analysis Critical Control Point (HACCP) guidelines when handling food, cleaning work stations and breaking down patient tray line.
- Follows facility and department infection control policies and procedures.
- Performs other duties as assigned.
Benefits
- Retirement Plan
- Associate Shopping Program
- Health and Wellness Programs
- Discount Marketplace
- Identity Theft Protection
- Pet Insurance
- Voluntary Benefits, including Critical Illness Insurance, Accident Insurance, Hospital Indemnity Insurance, Legal Services, and Choice Auto and Home Program
- Medical
- Dental
- Vision
- Life Insurance/AD
- Disability Insurance
- Commuter Benefits
- Employee Assistance Program
- Flexible Spending Accounts (FSAs)
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What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
