Food Services - Catering Support Staff (FWS/NFWS)

Grand Canyon University•Phoenix, AZ

About The Position

Purpose within the Organization: The purpose of this position is to assist the Catering team with serving food and providing prompt and courteous service to all customers. Responsibilities Related to Purpose: Greets and seats customers. Serves food to customers at a limited number of tables, using proper rules of service etiquette. Makes appropriate meal and beverage suggestions and answers questions regarding food preparation. Accepts payment, refers customers to the cashier or operates the cash register. Cleans and sanitizes workstations and equipment and assists in clearing and resetting tables. May carve meat, fish or poultry and/or prepare flaming dishes and desserts. May assist others in the preparation of foods and properly store food. May total bills and may be asked to respond to complaints regarding food or service. Attends all allergy and food-borne illness in service training. Complies with all Sodexo HACCP policies and procedures. Reports all accidents and injuries in a timely manner. Complies with all company safety and risk management policies and procedures. Participates in regular safety meetings, safety training and hazard assessments. Attends training programs (classroom and virtual) as designated. May perform other duties and responsibilities as assigned. Qualifications: Must comply with any dress code and PPE requirements. 1 year food service experience preferred. Presents self in a highly professional manner to others and understands that honesty and ethics are essential. Ability to maintain a positive attitude. Maintains a professional relationship with all coworkers, vendor representatives, supervisors, managers, customers, and client representatives. Ability to listen carefully to customers' orders, explain drink and food items and make menu recommendations. Must comply with any dress code requirements. Must be able to work nights, weekends and some holiday and flexible schedule. Attends work and shows up for scheduled shift on time with satisfactory regularity. Grand Canyon University is committed to a student first policy. Therefore, all applicants must meet the following eligibility requirements to be considered for student employment: Enrolled at GCU as a full-time student in a Bachelor’s program or Master’s program. Retain a 2.0 GPA as a Bachelor level student or a 3.0 GPA as a Master level student. Maintain good financial and academic (SAP) standing with the University. You may be subject to termination if you fall below the minimum requirements. Pay Rate: Minimum Wage Anticipated End Date: June 30, 2026 Manager: Catering - Food Services CW Manager GCU's Christian worldview has shaped the university's mission and growth for more than 65 years. As a Christ-centered higher education institution, GCU integrates faith, learning and work to connect the GCU community with distinct Christian principles and strong central values. The University values diversity among its students, faculty and staff, and invites applications from all qualified individuals, including minorities, females, individuals with disabilities and veterans. At GCU, working professionals may find their purpose in ways marked by compassion, service, integrity and concern for the common good. Employment is contingent upon the satisfactory outcome (as determined by the university) of pre-employment screening activities, including a background check. If you’re looking for jobs in admissions/enrollment, accounting, curriculum development, financial aid, human resources, information technology, marketing or other student service-related jobs at Grand Canyon Education, Inc. Visit our partner’s site at jobs.gce.com for more information.

Requirements

Must comply with any dress code and PPE requirements.
Presents self in a highly professional manner to others and understands that honesty and ethics are essential.
Ability to maintain a positive attitude.
Maintains a professional relationship with all coworkers, vendor representatives, supervisors, managers, customers, and client representatives.
Ability to listen carefully to customers' orders, explain drink and food items and make menu recommendations.
Must comply with any dress code requirements.
Must be able to work nights, weekends and some holiday and flexible schedule.
Attends work and shows up for scheduled shift on time with satisfactory regularity.
Enrolled at GCU as a full-time student in a Bachelor’s program or Master’s program.
Retain a 2.0 GPA as a Bachelor level student or a 3.0 GPA as a Master level student.
Maintain good financial and academic (SAP) standing with the University.
You may be subject to termination if you fall below the minimum requirements.

Nice To Haves

1 year food service experience preferred.

Responsibilities

Greets and seats customers.
Serves food to customers at a limited number of tables, using proper rules of service etiquette.
Makes appropriate meal and beverage suggestions and answers questions regarding food preparation.
Accepts payment, refers customers to the cashier or operates the cash register.
Cleans and sanitizes workstations and equipment and assists in clearing and resetting tables.
May carve meat, fish or poultry and/or prepare flaming dishes and desserts.
May assist others in the preparation of foods and properly store food.
May total bills and may be asked to respond to complaints regarding food or service.
Attends all allergy and food-borne illness in service training.
Complies with all Sodexo HACCP policies and procedures.
Reports all accidents and injuries in a timely manner.
Complies with all company safety and risk management policies and procedures.
Participates in regular safety meetings, safety training and hazard assessments.
Attends training programs (classroom and virtual) as designated.
May perform other duties and responsibilities as assigned.