Catering / Special Events Supervisor - One World Observatory

ASM Global•New York, NY

3d•$33•Onsite

About The Position

Legends Global is the premier partner to the world's greatest live events, venues, and brands. We deliver a fully integrated solution of premium services that keeps our partners front and center through our white-label approach. Our network of 450 venues worldwide, hosting 20,000 events and entertaining 165 million guests each year, is powered by our depth of expertise and level of execution across every component feasibility & consulting, owner’s representation, sales, partnerships, hospitality, merchandise, venue management, and content & booking of world-class live events and venues. The Legends Global culture is one of respect, ambitious thinking, collaboration, and bold action. We are committed to building an inclusive workplace where everyone can be authentic, make an impact, and grow their career. Winning is an everyday thing at Legends Global. We have the best team members who understand every win is earned when we come together as one unified team. Sounds like a winning formula for you. Join us! THE ROLE The Catering / Special Events Supervisor is responsible for oversees the planning, setup, execution, and breakdown of banquets, catered events, and special functions in an effort to provide guest with a top-notch experience and unparalleled service.

Requirements

Must be at least 18 years old
Must have a high school diploma or its equivalent – some college preferred
Must hold active ServSafe Food Handler certification
Minimum of two (2) years’ experience as a server in a fast-paced, upscale food and beverage establishment
Ability to strictly adhere to, and enforce, company uniform standards, including the ability to maintain personal hygiene and a well-groomed appearance, in accordance with policy, at all times
Mastery of and fluency in the English language – a must
Excellent verbal and written communication skills
Ability to effectively listen and take direction/instruction
Ability to effectively communicate with team members and guests
Skilled in Microsoft Office Suite of applications (i.e., Excel; PowerPoint; Word)
Must have a working email that is checked frequently for changes/updates to shifts as well as other company-related information
Must be naturally personable, friendly, and welcoming
Must possess strong organizational skills with the ability to make quick and accurate decisions
Must possess basic knowledge of food and beverage preparations
Must possess excellent knowledge of service standards, guest relations, and etiquette as well as knowledge of the appropriate table settings, service ware, and menu items
Must possess the highest level of demonstrable professionalism and customer service
Ability to perform calmly under pressure for extensive periods of time while maintaining absolute professionalism
Ability to work extended hours and flexible shifts including mornings, nights, weekends and holidays
Ability to remember, recite, and promote the variety of menu items
A natural willingness and drive to exceed the guest expectations
Ability to lead, with the support of banquet/special event leadership, a team during set up and execution of service
Ability to follow and encourage the team to follow all safety policies and procedures, including but not limited to looking for and reporting all unsafe work conditions
Sufficient mobility to perform assigned tasks, to include constant bending, pulling, pushing, and reaching for extended periods of time
Ability to lift items weighing up to 50 pounds on a continuous basis

Nice To Haves

Conversant in multiple languages – a plus

Responsibilities

Assist with the planning, organizing, and execution of all functions
Coordinate the movement of equipment beverages for all events
Greet the event coordinator and respond to all requests
Responsible for the inventory of equipment, small wares, disposables, and beverages
Oversee general cleaning tasks using standard products as assigned in accordance with health and safety standards
Attend all mandatory meetings
Perform other duties as assigned by leadership
Lead roll call(s) prior to events to inform staff about event particulars and expectations
Supervise Food and Beverage service and event room set-up and clean up
Supervise house-persons and the stewarding team during the set-up and break-down of events
Consistently liaise with Facilities, Catering, and Culinary for any last-minute changes
Supervise general cleaning tasks in accordance with health and safety standards
Report all safety incidents (injuries and illnesses) into the company’s risk management system (Origami Risk) on the same day that the safety incident has been reported to you, or that you have witnessed