Catering Services Manager

Omni Hotels & Resorts•Carlsbad, CA

13d•Onsite

About The Position

Nestled among the beautiful coastal foothills of Carlsbad, CA, Omni La Costa Resort & Spa is a destination where timeless luxury meets modern wellness. Home to the award-winning Spa at La Costa, recognized among the nation’s best, the resort also features acclaimed restaurants showcasing fresh, coastal-inspired cuisine, championship golf and tennis, and a host of pools and experiences that celebrate the Southern California lifestyle. At Omni La Costa, our associates are the heart of the guest experience. We foster a culture rooted in respect, gratitude, and empowerment, offering comprehensive training, mentorship, and opportunities for growth. If you’re passionate about hospitality, Omni La Costa may be your perfect match. To service social and corporate events, creatively utilizing space and up-selling in order to maximize hotel revenue. This brief job profile is to give a general idea of the job and in no way states or implies that these are the only job duties to be performed by the associate in this position. Other duties will be assigned.

Requirements

Three + years’ experience as a Social and Corporate Event Service Manager, and or like experience in event planning.
Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations.
Ability to write reports, business correspondence, and procedure manuals.
Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.
Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.
Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
Ability to stand and sit.
Ability to walk; use hands to finger, handle, or feel taste or smell; and talk or hear.
Ability to regularly lift and/or move up to 50 pounds.
Specific vision abilities required by this job include close vision, distance vision, and ability to adjust focus.

Responsibilities

Ensure smooth flow of information (communication) from Catering sales to Banquet Services and the Food & Beverage Department.
Create and maintain a good working relationship with the operating departments to ensure a high level of service and communication.
Attend all pertinent operational meetings to discuss events and planning.
Create and keep up to date banquet event orders, event resumes, and all other relevant event information.
Establish and maintain working relationships with clients, vendors and wedding planners
Ensure proper communication to all departments.
Monitor and evaluate, on a continuous basis, the level of service maintained by the Banquet Department.
Effectively coordinate efforts between Sales and Food & Beverage management.
Ensure that the department standards are met and that all company policies and procedures are adhered to.
Ensure that all departments meet all federal, state, and local regulations affecting the hotel, Food & Beverage operation, its associates and guests.
Act as a liaison between groups and hotel.
Utilize hotel staff through the issuance of work orders to insure the groups’ successful stay.