Lucilles BBQ - Catering Server

Hofman Hospitality Group•Signal Hill, CA

10d•$17 - $17

About The Position

Be friendly, outgoing, and possess good communication skills. Catering servers are responsible for ensuring guests enjoyment. Catering servers should have extensive knowledge in all aspects of the food and beverage menu in order to serve food and beverages in a professional manner that achieves Company service and quality standards. Candidates should be organized, able to think and act quickly and effectively while retaining self-composure.

Requirements

Excellent verbal and written communication skills.
Excellent interpersonal and conflict resolution skills.
Excellent organizational skills and attention to detail.
Ability to remain calm while working under pressure in a fast-paced environment.
Ability to act with integrity and professionalism
Must possess proficient ability to communicate in English in an oral and written format.
Ability to absorb and retain information quickly; ability to pass menu related tests
California food handlers card required
Basic mathematical skills; ability to handle cash to make change
Basic reading and writing skills
Basic computer skills
Multi-task oriented
Must be 18 years of age or older at the time of application
One or more years of restaurant or food service experience
Willingness to work evenings and weekends as required
Knowledge of and ability to adhere to workplace safety procedures
Must be able to suggestively sell food and beverage items

Nice To Haves

Two or more years of restaurant or food service experience

Responsibilities

Assist with the complete setup and breakdown of catering functions
Working in a team environment with the ability to be an effective team player
Maintaining complete knowledge of Catering food and beverage offering and preparation, and steps-of-service standards
Selling food and beverage items
Entering and completing guests order on the point-of-sale computer system; accepting various types of payment and making change
Interacting with guests in a friendly and fast manner; ensuring guests complete satisfaction and exceeding their expectations
Maintaining specific side-work and ensuring the total cleanliness and smooth operation of the catering event and assigned areas
Carrying and transporting food containers, trays, beverages, tables, and serving utensils
Clearing and resetting tables; refilling food and beverage when necessary
Checking identification of guests to ensure they are of legal age to consume alcoholic beverages; refusing to serve beverages in a polite manner to guests who are not of legal age
Observing guests behavior once they have consumed alcoholic beverages, counting the number of drinks served and offering a taxi if you feel they should not drive; asking a manager for help with disorderly customers as needed
Take pride in your personal appearance; reporting to work in neat and clean clothing; maintaining well-groomed hair and personal hygiene as established by Company policy
Display integrity and honesty in all aspects of your employment
Performing other duties as directed