Catering Sales Manager

Foxwoods Resort Casino • Ledyard, CT

5d

About The Position

Be part of one of North America's premier resort casinos, where you'll own the
client journey from initial inquiry and contracting to flawless event execution
and lasting relationships. With high-profile events, cross-functional
collaboration, and performance-based incentives, this is your opportunity to
thrive in a fast-paced, high-reward catering sales environment Under the
direction of the Director of Resort Sales, the incumbent will handle clients
that seek to book catering functions, tribal functions, in house functions and
Special events. Prepares all event documentation and coordinates all details
with Banquets, Culinary, AV and customer to ensure consistent, high-level
service throughout the pre-event, event and post-event phases of the client's
functions.

Requirements

• High School Diploma or equivalent as well as 2 years of related experience as a manager in one of the following departments: Hotel Group Sales, Catering, Banquets, Convention Services, Front Desk and/or Reservations or an Associate’s degree (or higher) in Hospitality, Hotel, Sports & Entertainment and/or Restaurant Management or successful completion of the Foxwoods Resort Sales Career Development Program for Sales, Catering, and Convention Services Associates.
• Must be able to work flexible hours which includes nights, weekends, and holidays depending on group business demands and event times.
• Possesses strong communication skills, verbal and written, along with strong interpersonal skills required to effectively interact with clients, management and other departments to ensure accurate account maintenance and the success of all group details to other departments.
• Must be proficient in Microsoft Outlook and Word and become proficient with department specific computer programs, Delphi, HMS, Cvent and Delphi Diagramming.

Nice To Haves

• Prior experience detailing weddings, social events and knowledge of wedding wire is preferred.

Responsibilities

• handle clients that seek to book catering functions, tribal functions, in house functions and Special events
• Prepares all event documentation
• coordinates all details with Banquets, Culinary, AV and customer to ensure consistent, high-level service throughout the pre-event, event and post-event phases of the client's functions

Benefits

• This position is eligible for quarterly and annual incentive compensation based on the achievement of individual booking goals and overall team revenue targets, as outlined in the current incentive plan.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED
• Number of Employees: 501-1,000 employees