Catering Sales Manager

Property Management•Gulf Shores, AL

About The Position

Essential Functions Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions. Approach all encounters with guests and team members in a friendly, service-oriented manner. Maintain regular attendance in compliance with Peachtree Hospitality Management standards, as required by scheduling, which will vary according to the needs of the hotel. Maintain high standards of appearance and grooming, which include wearing a correct name tag when working. Always comply with Peachtree Hospitality Management standards and policies to encourage safe and efficient hotel operations. Responsible for booking, selling, planning and coordinating all special social events and room blocks while assuring the highest level of customer service. Generate revenue, establish new accounts, monitor booking space, book repeat business while keeping quality consistently high, conduct catering sales presentations and catering sales calls. Communication with clients prior to events to initiate, negotiate, and close on contracts for all catered functions. Ensure that all information regarding a group is sent to the proper department on schedule to facilitate the proper handling of each group. Coordinate Catering support services (flowers, entertainment, decoration, A/V, etc.) to provide complete client satisfaction. Physically double-check all function arrangements against specifications of client. Correct where necessary. Be familiar with hotel layout and fluent in menus with pricing. Receive and respond to phone and walk-in inquiries. Keep inventory of supplies and requisition as necessary. Relay last minute changes/additions to BEO’s either in person or by phone to all departments effected. Be proficient with hotel’s Sales and Catering software system. Performs other duties as requested by management. Attend all training/meetings as required by management. Competencies Must be able to convey information and ideas clearly, both oral and written. Must work well in stressful, high-pressured situations. Must be able to work with and understand financial information and data, and basic arithmetic function. Must be able to prioritize departmental functions to meet due dates and deadlines. Physical Demands Long hours sometimes required. Light work-exerting up to 30 pounds of force occasionally, and/or 20 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects. Ability to sit for a long period of time. Travel Required 0% Required Education and Experience High School diploma or GED certification required, and/or equivalent work experience. College Degree is preferred. At least 1 (one) year of Hotel Sales experience preferred Sales/Brand systems preferred. Peachtree Group provides a comprehensive benefits package, including medical, dental, vision, disability, and life insurance. We also offer a generous 401(k) retirement match. To support work-life balance, we provide Paid Holidays and Paid Time Off. Additional perks include access to our Employee Assistance Program and Fund.

Requirements

Must be able to convey information and ideas clearly, both oral and written.
Must work well in stressful, high-pressured situations.
Must be able to work with and understand financial information and data, and basic arithmetic function.
Must be able to prioritize departmental functions to meet due dates and deadlines.
Long hours sometimes required.
Light work-exerting up to 30 pounds of force occasionally, and/or 20 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects.
Ability to sit for a long period of time.
High School diploma or GED certification required, and/or equivalent work experience.
At least 1 (one) year of Hotel Sales experience preferred

Nice To Haves

College Degree is preferred.
Sales/Brand systems preferred.

Responsibilities

Approach all encounters with guests and team members in a friendly, service-oriented manner.
Maintain regular attendance in compliance with Peachtree Hospitality Management standards, as required by scheduling, which will vary according to the needs of the hotel.
Maintain high standards of appearance and grooming, which include wearing a correct name tag when working.
Always comply with Peachtree Hospitality Management standards and policies to encourage safe and efficient hotel operations.
Responsible for booking, selling, planning and coordinating all special social events and room blocks while assuring the highest level of customer service.
Generate revenue, establish new accounts, monitor booking space, book repeat business while keeping quality consistently high, conduct catering sales presentations and catering sales calls.
Communication with clients prior to events to initiate, negotiate, and close on contracts for all catered functions.
Ensure that all information regarding a group is sent to the proper department on schedule to facilitate the proper handling of each group.
Coordinate Catering support services (flowers, entertainment, decoration, A/V, etc.) to provide complete client satisfaction.
Physically double-check all function arrangements against specifications of client. Correct where necessary.
Be familiar with hotel layout and fluent in menus with pricing.
Receive and respond to phone and walk-in inquiries.
Keep inventory of supplies and requisition as necessary.
Relay last minute changes/additions to BEO’s either in person or by phone to all departments effected.
Be proficient with hotel’s Sales and Catering software system.
Performs other duties as requested by management.
Attend all training/meetings as required by management.