Catering Sales Coordinator HOURLY

Compass Group • Cincinnati, OH

9d

About The Position

From the stadium to the head table, Levy leverages unbridled creativity, custom strategies, impeccable service, and true love for great food to create unforgettable experiences. Founded in Chicago 40 years ago as a Delicatessen, Levy now finds itself as a leading presence in the Food, Beverage, and Retail industry across 200 plus Entertainment, Sports, and Restaurant venues across the country.

For more information on what we are about as a company, check us out by following the link below: http://www.levyrestaurants.com/who-we-are/ ObjectiveObjective
 To achieve annual catering sales and profits, while working in partnership withoperations to deliver “The Levy Difference.” Results are achieved through analysis and implementation of objectives and living The Levy Difference.

Requirements

• Able to communicate effectively with management team, guests and team members by speaking and comprehending English
• English reading, writing, math and computer skills required
• Ability to taste and evaluate food and beverage products
• Stamina to work 60 hours or more per week
• Must be able to work extended shifts of 10 hours or more as business dictates
• Must be flexible with schedule and able to work different shifts
• Possible job hazards include, but are not limited to; slips, trips, falls, burns, cuts and strains
• Must be able to reach, lift, stoop, bend and perform extensive standing and walking (including stairs) throughout shift
• Ability to use hands in using office equipment, including the computer system
• Ability to talk and hear to conduct phone correspondence
• Close vision and focus capabilities to view computer screen and company documents

Responsibilities

• Completes projects in a timely and professional manner
• Provides professional clerical support including filing, copying and typing of letters/memos
• Ensures that appropriate Catering materials are always available
• Manages multiple projects concurrently
• Provides ready assistance to Catering management to ensure all catering services exceed guest expectations
• Manages the distribution of inquiries efficiently
• Takes initiative within all aspects of the position
• Has strong attention to detail
• Coordinates menus, promotions and programs as outlined by the Director of Catering in accordance with Levy standards
• Manages the distribution of internal paperwork efficiently
• Currently distributing everything at 28 days prior to the event, and any pop up or revised events within that time period.
• Maintaining the primary function book so that it is completely up to date, in proper sequence, and that there are no BEO’s missing
• Any urgent revisions and /or pop-ups are to be hand delivered and phoned/emailed for anyone that was unable to receive a hand distributed copy
• As a progressing coordinator, you will be assigned groups both internal and external to detail
• Initiates contact with clients to secure their food and beverage selections in advance of event dates
• Delivering Welcome letters with timeframe guidelines
• Creating Banquet Event orders
• Catering Contract
• Offering tastings/Pre-cons as warranted
• Invoice for event
• Collecting 100% or estimated charges in advance of the group’s arrival unless authorized by the General Manager for post-billing
• Obtaining Signed copies of all event orders executed
• Communicates client’s needs through timely and detailed written and verbal communications to ensure internal understanding / compliance and external guest’s expectation of services
• Distributing Event Orders 28 days prior to the start of the function
• Participating in weekly BEO meetings to review pertinent information with other departments
• Holds team accountable to steps of service to deliver great guest service
• Ensures show quality standards are maintained at all times
• Obtains and enters in correct consumption numbers within 2 business days
• Processes the event’s work orders to completion within 2 business days of the events completion
• Communicating to the building partner that the event is closed and ready for billing
• Send thank you card/gift to client
• Obtain client feedback and relay that information to Operations
• Maintain a Levy standard “Perfect File” for all team files
• Thoroughly and accurately uses applicable Levy systems (Levy Source and Ungerboeck)
• Employs good safety and sanitation practices
• Processes invoices on a timely basis
• Follows and enforces responsible alcohol service policies
• Assists in completion of required department reports in a timely manner
• Ensures team members adhere to Levy Company guidelines as stated in team member training manual and employee handbook
• Promotes the sale of profitable Levy services

Benefits

• Instapay (early access to your wages) and high interest savings both through the EVEN app
• Associate Shopping Program
• Health and Wellness Program
• Discount Marketplace
• Employee Assistance Program

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 5,001-10,000 employees