Catering Sales and Events Manager - Hilton Motif Seattle

Hilton•Seattle, WA

3d•$30 - $35

About The Position

The Hilton Motif Seattle is looking for its next Catering Sales and Events Manager to join their dynamic team! Located downtown near Pike Place Market, The Space Needle and the Bainbridge Island Ferry! Here you will find an award-winning culture that our Team Members love being a part of. From a friendly workplace to competitive health benefits along with career growth opportunities, our Go Hilton travel discount program, and complimentary meal while on shift we know that you will love being a part of a team that was ranked #1 on Great Places to Work and on Fortune’s World’s Best Workplaces list! The team is looking for an energetic and results-driven Catering Sales and Event Manager with strong multitasking skills. This role involves actively prospecting new business, responding to inquiries, and managing the full lifecycle of catering events—from initial detailing to on-site servicing. Responsibilities include preparing Banquet Event Orders (BEOs), drafting contracts, and overseeing billing to ensure a seamless client experience.

Requirements

Must have at least one year of catering sales experience servicing and detailing events.
Working knowledge of Microsoft programs such as Outlook, Word, PowerPoint, Teams is essential.
Experience working with Delphi, Amadeus, or comparable sales and catering management systems.

Nice To Haves

Experience within Hotel operations a plus!

Responsibilities

Development of market segment(s) including solicitation of new customer relationships, and negotiation of business through proposals and contracts to close business.
Creative design of menus and events to maximize revenue and event experience.
Maintain existing relationships with corporate and social accounts.
Fostering all internal customer relationships to ensure consistent, high-level service throughout the pre-event, event, and post-event phases of events.
Directs event logistics to affected departments and team members responsible for event execution.
Serve as the primary contact and is responsible for their experience.
To organize, plan and prioritize your duties by developing plans and goals.
Timely communication to internal and external clients via telephone, email, written documents or in person.
Create and maintain relationships with clients to set and meet client expectations and deliver on those expectations.
Demonstrate knowledge of job systems, products, systems, and processes.
Resolve conflicts and negotiate with others while handling complaints, settling disputes, and resolving grievances and conflicts.
Selling and influencing both internal and external clients.
Make decisions and solve problems by analyzing and evaluating the issues and determine the best solution.
Ensure high quality service by communicating and assisting others to understand the guest needs, providing direction and guidance, feedback and individual coaching when needed.
Participate in customer site inspections and assist with the sales process as necessary.
Other duties as necessary based on business needs.
Regular attendance.

Benefits

Medical Insurance Coverage – for you and your family.
Vision, dental, life and disability insurance
Mental Health Resources
Best-in-Class Paid Time Off (PTO) – you will accrue up to 18 days/144 hours per year
Supportive parental leave program that runs concurrently with Washington State’s Paid Family and Medical Leave program. Our team members receive benefits up to Washington State’s maximum threshold per week. Hilton will then “top this up” to the weekly ABBR (Annual Benefit Base Rate).
Go Hilton travel discount program: 100 nights of discounted travel per calendar year
Matching 401(k)
Debt-free education: Access to a wide variety of educational credentials (ex. college degrees, high school completion, English-language learning, digital literacy, professional certificates and more)
Career growth and development
Team Member Resource Groups
Recognition and rewards programs
Access to your pay when you need it through DailyPay
Employee stock purchase program (ESPP) - purchase Hilton shares at 15% discount
Hilton offers a best-in market SIP (Short-Term Incentive Plan) to our Sales, Catering & Events teams to reward our employees for their contributions to our company’s financial success. The Plan includes a quarterly component worth 20% of bonus eligible earnings. The quarterly incentive may have multiple individually weighted objectives, meaning multiple opportunities to earn a payout. A revenue goal of 200k USD or greater is required in order for the payout potential for that objective to be uncapped. The payout as a percentage of BEE is capped at 60% at 250% achievement if and when the revenue goal for that objective is below 200k USD for the quarter.
Complimentary meals in the cafeteria while on shift