Catering Operations Manager/Event Manager
About The Position
Since 1986, Occasions Caterers has worked closely with our clients to create remarkable events. We have grown in size but maintain a boutique approach to full-service catering with a focus on custom menus, creative décor, expert planning and gracious service. We craft experiences through food, design and hospitality to reflect your unique style, taste and vision. With over thirty years of experience, we have an unmatched scope of knowledge, resources and relationships to produce events that exceed expectation and delight in every way. Occasions Caterers has a mission to have dedicated team members who support and work together to create exceptional catered experiences each and every day. If you want to be a part of an exceptional team who values Excellence by setting the bar high, Integrity by living our values, Respect by valuing the contributions of every team member, Teamwork by supporting each other, and Innovation by keeping things exciting, please see our open position below.We are seeking luxury catering, event planning with high-end hospitality Events operation Mgrs. experience who are passionate about events, hospitality, and building a long-term career in catering and F&B sales. This role is ideal for someone who thrives in a high-touch, fast-paced environment and takes pride in delivering exceptional experiences with polish, precision, and heart. The Catering Operations / Event Manager plays a critical role in bringing events to life—owning the operational and production details while serving as a trusted liaison between clients, internal teams, and on-site staff. This is a growth-oriented position with clear upward mobility within a designated team and the department.
Requirements
- A passion for luxury hospitality, events, and a clear desire to grow a career in catering and F&B sales
- Exceptional client service with a proactive, anticipatory approach
- Strong time management, multitasking, and project management skills
- Ability to coordinate complex events across multiple venues
- Calm, composed demeanor in fast-paced office and on-site environments
- Collaborative mindset with strong communication skills
- Experience tracking budgets, expenses, and reconciling invoices and PCard expenses
- Administrative strength and attention to detail, including data entry and documentation
- Proficiency in Social Tables (or similar diagramming tools)
- Culinary curiosity and literacy
- Previous experience in luxury catering, event planning, or high-end hospitality required
- Strong hospitality or food service background required
Nice To Haves
- College degree preferred, but not required
Responsibilities
- Manage all operational components of assigned events, including setup sheets, Captain’s packets, vendor orders, diagrams, tastings, event orders, security, and staffing requests
- Support the event planning process by coordinating and participating in client meetings and site walkthroughs
- Serve as the primary point of contact between clients and event staff, ensuring seamless communication and execution
- Process all event-related paperwork to ensure flawless delivery
- Collaborate across departments to coordinate menus, staffing, rentals, beverages, specialty items, and security needs
- Create polished internal and client-facing documents such as proposals, mood boards, menus, signage, and contracts using various software and design tools
- Consult with clients on all event details including guest count, timelines, dietary needs, service style, décor, and presentation
- Act as the on-site liaison between clients and Captains to ensure expectations are met and exceeded
- Support Account Executives as needed and serve as client liaison in their absence
- Stay current on industry trends and company initiatives
- Contribute positively to team culture and the overall mission of the company
- Work a flexible schedule to support events as needed
Benefits
- Retirement Plan
- Associate Shopping Program
- Health and Wellness Programs
- Discount Marketplace
- Identity Theft Protection
- Pet Insurance
- Voluntary Benefits, including Critical Illness Insurance, Accident Insurance, Hospital Indemnity Insurance, Legal Services, and Choice Auto and Home Program
- Medical
- Dental
- Vision
- Life Insurance/AD
- Disability Insurance
- Commuter Benefits
- Employee Assistance Program
- Flexible Spending Accounts (FSAs)
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
Number of Employees
5,001-10,000 employees
