Catering Lead Assistant

Flynn Group•Pittsburgh, PA

34d

About The Position

Our Panera Bread cafes are upscale, friendly cafes which feature baked breads and pastries. We serve made-to-order soups, salads and sandwiches as well as specialty espresso beverages. No Fryers and No Late Nights. We’re known for our artisan breads, quality soups, salads and sandwiches which results in a grease and alcohol-free environment for our associates. As a manager, this means no late nights, but we do hope you’re a morning person. Managers at our growing cafes supervise up to 75 staff members to ensure a top-quality service experience for our guests. As a Team Manager at Panera Bread, you would be responsible for providing outstanding leadership to your team. You should be passionate about the industry, inspiring others, coaching, counseling, creating a profitable environment, and delivering an exceptional customer experience. Our managers must maintain high standards of restaurant cleanliness, sanitation, food quality and safety, and facility management. At Panera Bread, warmth is our business. It's what we do best. We look for like-minded individuals who are ready to surround themselves with fresh food and great people. We are looking for experienced restaurant professionals with a steady, stable employment track record, attention to detail, and outstanding interpersonal skills. This is an outstanding opportunity to join a rapidly growing concept. As a Catering Lead, you will be a part of something special where you will have the opportunity to connect with our amazing customers, impact our growing business, and most importantly serve local communities across the country. Come make a difference with Panera as a Catering Lead today! This is a great opportunity to begin developing your skills in catering and sales, and to prepare for a potential career path in catering with Panera.

Requirements

High School degree or equivalent
Excellent organization, customer service and time management skills
Enthusiasm, energy and a positive attitude
Work well under pressure and be able to work with a diverse group of people
Proven track record of success
Have a valid driver’s license and reliable transportation.

Responsibilities

Process, prepare and deliver orders to the client.
Assists in organizing a team of employees, when needed, to execute large catering orders.
Providing excellent customer service by following up with customers after an order has been complete. Promptly follows up on all customer calls and requests in an efficient and expedient manner.
Manages existing accounts to ensure ongoing repeat catering sales.
Works closely with café teams as well as with the Regional Catering Sales Manager to uncover and pursue additional business.
Creates a targeted game plan for increasing catering sales. This involves strategic planning, cold calling, presentation skills and effective closing sales techniques.
Utilizes Outlook Calendar as well as other online resources to maximize organization, game plan and follow up.
Ability to effectively communicate via email.