Catering Account Lead

Sifted • New York, NY

5d • Onsite

About The Position

This Account Lead supports the catering operations team by coordinating daily services on-site, acting as a key liaison between Sifted and our client, and performing crucial administrative tasks under the direction of the Executive Chef.

Requirements

• Has had experience with catering and event servicing
• Experience in supervising employees in a fast-paced environment
• Strong organizational and time-management skills
• Excellent written and verbal communication abilities
• Experience in administrative roles, preferably in catering or hospitality
• Ability to work independently and as part of a team
• Attention to detail and a proactive approach to problem-solving

Responsibilities

• Serving as the main point of contact for our client, communicating directly with the client to resolve issues professionally and quickly
• Addressing escalated needs as they arise during service
• Serving as the lead host during service
• Train and monitor performance of host team
• Printing and organizing daily menu signs + dish cards
• Audit host surveys and temperature logs
• Coordinate orders and deliveries with Receiver
• Printing/sharing Daily Host Numbers Sheet
• Maintaining printed and digital menus
• Maintaining the office
• Inputting order data into Sifted technology
• Assisting in station set up, setting teams up for success

Benefits

• Compensation : $27 / hour
• Company-sponsored health insurance plans, including 100% company-paid HDHP, as well as vision + dental opt-in
• 401(k) program after six months of employment
• 80 hours of paid time off with each year of employment; paid company holidays; paid winter break
• Free lunch during meal service
• Opportunities to take on larger roles within our organization

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed
• Number of Employees: 51-100 employees