Shift Lead - Catering

University of Wisconsin Stevens Point•Stevens Point, WI

11d•$13

About The Position

Upon completion of your Workday application, we need you to apply for the University Dining position also on our student employment application form. Please use the following link. Save this link into a new browser for easy access after applying on Workday. http://bit.ly/university-dining-employment-application Accountability Reports to the University Dining Catering Manager and Student Manager with daily tasks assigned by the Floor Manager s and Sous Chef s . Responsibilities The Shift Lead will help ensure the smooth operation of Catering by assisting with the on-going train ing of staff members and ensuring staffing levels, event set-up, and attend to food/beverages to provide exceptional service at catered events . Shifts for catering are varied and can include daytime, nights, and weekends. Specific Duties K nowledge and comprehension of at least one area within Catering and a willingness to perform other duties and tasks as needed. Assist with the set-up and m anage pre-function work that needs to be performed related to your area of responsibility . Ensure all equipment is accounted for and in good working condition. Assist with event staff training on how to “ p late” food items for a served meal or staff buffet, as event requires . Know the menu for each function and be able to aware of dietary concerns with each item. Promote and maintain the highest level of customer service to all guests . Resolve guest complaints. Assist with breaking down after events and returning all event items to proper locations. Ability to assist managers with unit operations in the absence of full-time staff. Frequent communication with all e vent staff to learn of updates, suggestions , concerns . Use safety equipment, supplies, and procedures to perform job duties . Maintain equipment in an orderly and sanitary manner and in conformance with local, state, federal rules, and regulations. Ensure that both service and leftover food are stored in a safe and sanitary condition . At end of shifts, ensure that dirty pans and utensils sent for cleaning . Attend ing mandatory staff meetings . Complet e University Dining Orientation Canvas course and all M andatory T rainings (Mandated Reporter and Information Security courses found on the My UW website) before the employee’s first shift with University Dining. Be ing held accountable and abide to the policies outlined in the University Dining Student Employment Handbook . Other duties as assigned by Management Team .

Requirements

Must be able to work a minimum of 1 2 hours per week
Demonstrated leadership abilities, good interpersonal skills, strong oral communications skills, and active listening skills
Ability to learn and perform duties with speed and efficiency following proper food safety and sanitation guidelines when preparing and serving
Must be friendly and outgoing with excellent hospitality skills and able to maintain a positive and professional manner through duration of shift
Self-motivated with excellent organizational skills and a keen attention to detail
Ability to work as a team in a fast-paced environment under short time constraints and within established deadlines
Ability to lift pans, weighing up to 40#, between production area and carts
Ability to bend, stoop, twist and lift weighing up to 60# when storing, stocking , and gathering prepared products and/or inventory items
Ability to stand and walk on hard floors for extended hours
All applicants must be at least a part-time student (enrolled in at least 6 undergraduate or 5 graduate credits) and be in good academic standing (cumulative and semester GPAs of 2.0 or higher)
Applicants must pass a criminal background check (only criminal activity directly pertaining to the position description will be evaluated .)
Successful applicants must pass all UWSP mandatory trainings along with department specific (food handling) trainings as part of their employment onboarding

Nice To Haves

Prior wait staff experience helpful, but not

Responsibilities

Assist with the on-going train ing of staff members and ensuring staffing levels
Event set-up
Attend to food/beverages to provide exceptional service at catered events
Assist with the set-up and m anage pre-function work that needs to be performed related to your area of responsibility
Ensure all equipment is accounted for and in good working condition
Assist with event staff training on how to “ p late” food items for a served meal or staff buffet, as event requires
Know the menu for each function and be able to aware of dietary concerns with each item
Promote and maintain the highest level of customer service to all guests
Resolve guest complaints
Assist with breaking down after events and returning all event items to proper locations
Ability to assist managers with unit operations in the absence of full-time staff
Frequent communication with all e vent staff to learn of updates, suggestions , concerns
Use safety equipment, supplies, and procedures to perform job duties
Maintain equipment in an orderly and sanitary manner and in conformance with local, state, federal rules, and regulations
Ensure that both service and leftover food are stored in a safe and sanitary condition
At end of shifts, ensure that dirty pans and utensils sent for cleaning
Attend ing mandatory staff meetings
Complet e University Dining Orientation Canvas course and all M andatory T rainings (Mandated Reporter and Information Security courses found on the My UW website) before the employee’s first shift with University Dining
Be ing held accountable and abide to the policies outlined in the University Dining Student Employment Handbook
Other duties as assigned by Management Team