Catering & Event Operations Manager

Compass Group•New York, NY

1d•$80,000 - $90,000

About The Position

We are seeking an operationally savvy Catering & Event Operations Manager, holding duties related to successful execution and coordination for catering and events in the club, offices, and residences to join our team. Detail-oriented and proactive by nature, this person will ensure execution of event service are up to luxury hospitality standards. This role is ideal for someone who thrives in dynamic, fast-paced environments, enjoys problem-solving on the go, and has a strong passion for service. The position entails a need for excellent attention to detail and communication skills; ability to manage the staff, continue to build service standards and run an event from start to finish.

Requirements

Operationally savvy industry professional with demonstrated leadership in managing people, running event service and the overall guest experience
Strong organization, time management and team motivation skills are essential for success in this role
Experience in banquet service and event operations
Ability to respond effectively to continuously changing demands
Fluency in TripleSeat or other event management software
Ability to respond effectively to continuously changing demands
Ability to work independently with little direct supervision
Ability to communicate effectively (verbal and written) with clients, teammates, senior management, and Commissary team.
Specific experience with Cater Xpert, Microsoft Excel, Tripleseat, Compass OMS.
Must be able to work flexible hours evenings and weekends (event-based schedule)

Responsibilities

Oversees all operations for events including managing scheduling, all operational preparations needed, conducting event pre shifts, and leading the event staff to host successful events
Oversee venue setup, ensuring polished presentation in line with luxury hospitality standards
Liaise between club management, vendors, and internal teams to ensure flawless timing and execution
Oversee service flow in collaboration with F&B staff, ensuring premium dining and beverage experiences
Ability to assist with a la carte service/restaurant operations when not needed for events
Carries out FOH administrative tasks such as payroll, invoicing, scheduling, inventory, ordering
Maintains and develops accurate financial and administrative records
Supports catering, deliveries, pantry stocking, and service for all offices and residences with a focus on events