Catering Operations Manager

Compass GroupLos Angeles, CA
9h$80,000 - $85,000

About The Position

At Wolfgang Puck Catering, every event tells a story. As our Catering Operations Manager, you’ll help bring those stories to life by guiding teams, supporting clients, and ensuring smooth, high‑quality execution for both on‑ and off‑premise events. This role is a great fit for a hospitality professional who enjoys leading people, coordinating details, and creating memorable experiences in a fast‑moving environment. You’ll collaborate with talented culinary partners, creative sales leaders, and trusted vendors to deliver the exceptional service Wolfgang Puck is known for.

Requirements

  • Experience leading teams in catering, hospitality, fine dining, or a similar setting.
  • Comfortable managing multiple events, timelines, and client expectations.
  • Strong communication and relationship‑building skills.
  • Ability to work with budgets, labor planning, and basic financial reporting.
  • Confidence collaborating with culinary leaders and vendors.
  • Experience supporting hiring, training, or coaching team members.
  • A flexible, solutions‑oriented approach in dynamic event environments.
  • A passion for creating meaningful client experiences and contributing to organizational growth.
  • 3–5 years of leadership experience in catering, luxury hospitality, or event operations.
  • Background in off‑premise catering or large‑scale event execution.
  • Familiarity with negotiation or vendor management.

Responsibilities

  • Partner with clients to understand their vision, explore menu options, and shape events that align with their goals and budgets.
  • Collaborate closely with WPC chefs to develop thoughtful, customized menus.
  • Build strong relationships with vendors, coordinating logistics and ensuring consistent service.
  • Lead, train, and support catering team members so they can perform at their best.
  • Develop event staffing plans and schedules that match team strengths with event needs.
  • Serve as the communication hub across Sales, Culinary, Staffing, Captains, Vendors, and Clients.
  • Support financial processes including budgeting, contract tracking, invoicing, and post‑event reviews.
  • Respond to guest needs with professionalism and care, upholding WPC’s high standard of hospitality.

Benefits

  • Medical
  • Dental
  • Vision
  • Life Insurance/ AD
  • Disability Insurance
  • Retirement Plan
  • Paid Time Off
  • Paid Parental Leave
  • Holiday Time Off (varies by site/state)
  • Personal Leave
  • Associate Shopping Program
  • Health and Wellness Programs
  • Discount Marketplace
  • Identity Theft Protection
  • Pet Insurance
  • Commuter Benefits
  • Employee Assistance Program
  • Flexible Spending Accounts (FSAs)
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