Catering Coordinator

Four Seasons Hotels and Resorts

10d

About The Position

The Catering Coordinator is responsible for for providing administrative support to the Catering team while being familiar with all aspects of the catering services planning process.

Requirements

• Prior administrative experience, preferably in a luxury hotel or resort.
• Excellent personal presentation and interpersonal skills.
• Ability to handle a large volume of telephone calls in an efficient and courteous manner.
• Strong time management skills: ability to multi-task, set priorities, and adjust to changing conditions.
• Willing to work in a fast-paced environment.
• Ability to operate all computer equipment necessary to perform the job; knowledge of Microsoft Office Suite, Delphi, Opera, and Salesforce preferred/is a plus.
• Excellent communication and interpersonal skills; ability to work closely with other departments and communicate clearly and effectively with colleagues and guests.
• Excellent communication in both English and Spanish language required

Nice To Haves

• knowledge of Microsoft Office Suite, Delphi, Opera, and Salesforce preferred/is a plus.

Responsibilities

• Receive and respond to incoming telephone calls in accordance with Four Seasons Standards.
• Prepare accurate written correspondence including letters, contracts, proposals, reports, Banquet Event Orders (BEO), schedule of events, printed menus, and e-mails.
• Maintain information systems, which include but are not limited to menu input, average check update, BEO, merge document templates, assigning inquiries in different platforms.
• Run and distribute daily, weekly, and monthly reports as required by the Catering & Conference Services team.
• Support managers by coordinating site inspections, menu tastings, and internal communication with operational departments.
• Assist clients in the absence of a Catering or Conference Services Manager, providing prompt, professional, and solution-oriented service.
• Ensure event spaces and collateral are presentation-ready, reflecting luxury brand standards.
• Communicate effectively with Banquets, Culinary, Rooms, and other operational teams to relay client needs and special requests.
• Provide general administrative support and perform the duties of other team coordinators when required.

Benefits

• Energizing Employee Culture where you are encouraged to be your true self!
• Competitive salary and a comprehensive benefits package
• Market-leading pay and benefits (Medical, Dental, Vision and Retirement Savings Plan)
• Complimentary accommodation at other Four Seasons Hotels and Resorts
• Complimentary dry cleaning for business clothing
• Complimentary employee meals
• Paid holidays, vacation, and sick days
• Culinary, retail and wellness experiences at special rates

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 5,001-10,000 employees