Catering Coordinator, Match Day Only

FIFA•Philadelphia, PA

5d•Onsite

About The Position

At FIFA26, our vision is to unite the world through the greatest sporting event of all time. The FIFA World Cup 26™ will mark the first time that the tournament will feature 48 teams and be hosted by three countries: Canada, Mexico and the USA. This new format will redefine excellence, generating unique opportunities for greater participation and engagement among fans and players across North America and all over the world. Now is your time to become a game changer and join the workforce that will plan and deliver this extraordinary and unforgettable experience. THE POSITION Reporting to the Head of Catering, the Venue Catering Coordinator will be responsible for overseeing and managing on-site catering operations to ensure seamless food and beverage service delivery for all key Functional Areas (FAs) during the FIFA Club World Cup 2025. This role focuses on tournament-time execution, and oversight of catering services, ensuring exceptional dining experiences for Teams, Referees, Youth Programme, Media, Broadcasting, Workforce, Volunteers, FIFA Partners, and Suppliers. The role requires close collaboration with stadium management, caterers, infrastructure teams, venue operations directors, accreditation, security, IT, Marketing, and other stakeholders to guarantee efficient and high-quality service execution throughout the tournament.

Requirements

Bachelor’s degree or similar higher education in Hospitality Management, Events Management, Culinary Arts, or Food Service Management.
Team Player, capable of working autonomously and meeting tight deadlines.
Solution oriented with a strong attention to detail.
Exceptional communication and organisational skills.
Problem solving and conflict resolution skills.
Positive attitude, patience and persistence.
Minimum 3 years of experience of project management processes or a similar role.
Strong understanding of logistics, supplier coordination, and on-site service execution.
Ability to manage multiple zones and lead operational delivery under tight tournament schedules.
Competence in data collection, reconciliation, and reporting to support operational decision-making.
Proficient in MS Office (Excel, Word, PowerPoint, Visio & Project) and planning software and online collaboration tools
Fluent in English.

Nice To Haves

International, cross-cultural work experiences preferred.
Experience building or evaluating innovative solutions.
Knowledge of international football (soccer), Hospitality or Catering in USA Stadiums and FIFA World Cups or Large-Scale sports Events.
Strong communication and interpersonal skills, with an emphasis on clarity, follow-up, and teamwork.
Experience contributing to sustainability or waste management programs within food service or events.
Experience supporting operational planning through documentation, scheduling, and coordination of service timelines.
Spanish and French are a bonus.

Responsibilities

Work closely with the Venue Catering Manager to coordinate catering logistics across all functional areas within the venue, ensuring smooth communication with vendors and internal teams.
Help maintain accurate records of meal counts and catering requests to support timely service and effective reporting by assisting check in process.
Participate in on-site service delivery by checking setups, observing guest flow, and promptly communicating any operational issues to the Venue Catering Manager.
Compile and organize daily catering performance data, including meal numbers, feedback logs, and incident reports for submission to the Tournament Operations Center(TOC).
Contribute to post-service reviews by gathering feedback from functional area representatives and summarizing key takeaways for the Venue Catering Manager.
Participate in training sessions or briefings led by the Venue Catering Manager to ensure catering staff are aligned with standards and procedures.
Help compile photo documentation of service setups, signage, and sustainability efforts for reporting and post-event analysis.
Monitor guest flow patterns throughout meal service periods to identify congestion points or service delays, communicating adjustments to the Venue Catering Manager to improve efficiency and guest satisfaction.