Catering & Convention Services Coordinator

Omni Hotels & ResortsFrisco, TX
21h

About The Position

The Sales & Catering Coordinator is responsible for accurately completing a variety of administrative duties requested by colleagues with the Sales and Marketing Divisions in order to provide timely and professional service to our guests.

Requirements

  • Ability to effectively use Microsoft Word, Publisher, Outlook, and Excel is required.
  • Must have good organizational skills and be able to multitask.
  • Previous hospitality or administrative experience is required.
  • Ability to effectively communicate in written and spoken English is required.
  • Experience in a sales environment is strongly preferred

Nice To Haves

  • Previous knowledge of Delphi, Opera and Synergy is preferred.
  • Previous experience working in an upscale hotel is preferred.
  • Bachelor’s degree is preferred.

Responsibilities

  • Schedules and prioritizes work load to meet deadlines of all managers.
  • Types and distributes all correspondence, including letters, emails, proposals, contracts, etc. for assigned managers. Ensures that all correspondence is 100% accurate.
  • Maintains account files and ensures that all information is included in file, i.e. post convention reports, letters, fax information, etc.
  • Professionally answers calls to the sales office and accurately takes messages, as applicable.
  • Ensures that all managers receive messages in a timely manner.
  • Enters group information (sites, resumes) in computer database.
  • Assists in generating proposals with information accurate and specific to each client.
  • Assists with site inspections.
  • Gathers materials and mails packages to clients as necessary.
  • Takes detailed inquiry leads and submits to appropriate manager.
  • Inputs amenities into compute for VIP clients and processes paperwork (amenity card, receipt signature from Room Service.)
  • Takes minutes at meetings as directed.
  • Other duties as assigned.

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What This Job Offers

Job Type

Full-time

Career Level

Entry Level

Number of Employees

5,001-10,000 employees

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