Old St. Francis Catering Assistant Manager (AM)

McMenamins•Bend, OR

34d

About The Position

This position is responsible for assisting the catering manager in the daily functions, upkeep, and maintenance of the catering department and staff. Duties include, but are not limited to: performing all non-mgt duties of regular catering staff and support the catering manager and assist in interviewing, training, and supervising staff; ordering product and all rental items for events; scheduling; payroll; employee evaluations; conducting and calculating inventory; equipment maintenance; cleanliness; writing up and inputting billing; setting-up and running audio-visual equipment; trouble-shooting events and functioning as a resource; handling customer complaints; helping to conducting regular staff meetings; helping to manage employee files; general filing and administrative duties; and enforcing all McMenamin, departmental, and property policies. The catering assistant manager also works in conjunction with the catering manager, sales department, property manager, and kitchen manager in coordinating catered and special events for the property. This position is expected to be able to perform all duties related to running a catered or special event, including the set-up, running, and breakdown of events from small business meetings with minimal food to large groups with full meals. Being a catering assistant manager can be hard physical work and requires mental agility and the ability to effectively multi-task in a fast paced and deadline oriented environment. A catering assistant manager must also have the ability to work well independently and as a member of a team. Each employee will be expected to perform their job in a safe manner and report any safety concerns to Management. All McMenamin employees will also be expected to keep current on all company events, history, and products. Other duties as assigned by the Manager on duty.

Requirements

Previous serving or catering/banquet experience
Previous management experience is preferred
Current food handlers and OLCC/WA liquor license
Current CPR/First Aid certification
Flexible schedule including evenings, weekends, and holidays
Provide excellent customer service in a high volume environment
Must have a value for diversity and the ability to work with individuals from different backgrounds
Safely lift and carry heavy objects with a hand truck or the help of another person if necessary
Work for long periods on feet including frequent walking, stair climbing and working outdoors in varied weather conditions as necessary
Accurately handle cash and work with numbers
Excellent customer service and communication skills
Ability to remain calm and focused in a high volume, deadline oriented work environment
Perform repetitive movement such as pushing, pulling, bending, some twisting and stooping
Perform fine hand manipulation including handling small and large objects, computer keyboard usage, writing, chopping and use of kitchen equipment, etc.
Communicate clearly and be positive, polite, and cooperative with co-workers, managers, vendors, and customers
Working knowledge of property and event spaces
Work around various heat sources, including grills, broilers, and hot-oil fryers
Work with and around sharp objects, including knives & slicers
Work with chemicals and used in cleaning and sanitizing
Work in and around a hot kitchen as necessary
positive attitude
value for diversity
commitment to excellent customer service

Nice To Haves

Previous management experience is preferred

Responsibilities

performing all non-mgt duties of regular catering staff
support the catering manager and assist in interviewing, training, and supervising staff
ordering product and all rental items for events
scheduling
payroll
employee evaluations
conducting and calculating inventory
equipment maintenance
cleanliness
writing up and inputting billing
setting-up and running audio-visual equipment
trouble-shooting events and functioning as a resource
handling customer complaints
helping to conducting regular staff meetings
helping to manage employee files
general filing and administrative duties
enforcing all McMenamin, departmental, and property policies
coordinating catered and special events for the property
perform all duties related to running a catered or special event, including the set-up, running, and breakdown of events from small business meetings with minimal food to large groups with full meals
perform their job in a safe manner and report any safety concerns to Management
keep current on all company events, history, and products
perform other duties as assigned by the Manager on duty